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Facebook connect need help? | Forum

Topic location: Forum home » Support » General Questions
Marcus
Marcus May 9 '16
Why some of my users look like this I mean the only think you can see is the username and activity no other info is available is it a bug or something?


ross Team
ross May 10 '16
This is not a bug. See screenshot from our demo. 
Attachments:
  Screenshot from 2016-05-10 11:18:03.png (252Kb)
Marcus
Marcus May 10 '16
This is how my users show! Could it be that the person connected with facebook and not filled up the required profile questions like in my case date of birth and location?

ross Team
ross May 10 '16
Marcus,  is this Skadate software? 
Marcus
Marcus May 10 '16
Nope OXWALL buddy with your paid theme I mean the one you sell on store.

I tested on DEMO by showing birth day on profile and YES just as on my site some users don't show date of birth nor gender.
ross Team
ross May 10 '16
Can you please provide the steps? Did you disable birthday profile question, is that all? 
ross Team
ross May 10 '16
Ok, I see. Please give me sometime. 
The Forum post is edited by ross May 10 '16
ross Team
ross May 10 '16
Actually FB connect has nothing to do with this. 

Please check some of your users does not have filled out birthday field, which is why they don't have it shown on the user listing. Are you 100% sure you did not have it required before? 

Marcus
Marcus May 11 '16
It only happens on users connected with FB and yes I am positive that they didn't completed the required questions. Thanks buddy.
ross Team
ross May 11 '16
what is your software version? 

what is your fb plugin version? 

Marcus
Marcus May 13 '16
Both are 1.8
ross Team
ross May 13 '16
can you provide me the fb plugin build from plugin.xml file? 
Marcus
Marcus May 13 '16
It's OK Ross I don't think is an issue thanks for the support!