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blank page when login to admin area | Forum

Billy Pip
Billy Pip Jun 6 '16
Hello

I tried to update 'messages' plugin but after it done , i see a blank page when i logged to admin area !

Attachments:
  pp.jpg (14Kb)
Billy Pip
Billy Pip Jun 6 '16
OMG! it gave me many errors .....

also after them i changed ow_utilities permission to 777 , it didnt helps and maybe it was wrong

Attachments:
  domain.com.zip (52Kb)
ross Team
ross Jun 6 '16
what is "zero" doing on your screenshot? 

Seems like you put it somewhere. Provide the exact steps what you did before this occured. 
no need to set 777 permission to ow_utilities. why are doing this? you need to set 777 permissions to ow_staticow_userfilesow_pluginfilesow_smarty/template_cWhat is your software version? 

ross Team
ross Jun 6 '16
Topic was moved from General Questions.
Billy Pip
Billy Pip Jun 6 '16
1.8.3
Billy Pip
Billy Pip Jun 6 '16
I did nothing .Just tried to update message Plugin
ross Team
ross Jun 6 '16
set 777 permissions to ow_staticow_userfilesow_pluginfilesow_smarty/template_c

IMPORTANT: it has to be done recursively. 


see if you still have that unlink error

Billy Pip
Billy Pip Jun 6 '16
Do you mean all files in ow_static ?

there is many folders and files 

ross Team
ross Jun 6 '16
not only in ow_static in all folders mentioned above
Billy Pip
Billy Pip Jun 6 '16
ow_static

ow_user

ow_plugin


this three folders are 777 already

ross Team
ross Jun 6 '16
recursively means all files and folders inside those folders should be of 777 permissions as well, are they? 
dave Leader
dave Jun 6 '16
Billy if they are not 777 in those directories, then you dont have to do each file one at a time, you can do them all via ftp or using your file manager.  
Billy Pip
Billy Pip Jun 6 '16
I changed

i see below error  :



Message:usort() expects parameter 2 to be a valid callback, no array or string givenFile:/home/domain/public_html/ow_core/plugin_manager.phpLine:1120

ross Team
ross Jun 6 '16
what is your software version? 
Billy Pip
Billy Pip Jun 6 '16
1.8.3
ross Team
ross Jun 6 '16
provide me your admin access details for the website and cpanel access details in pm I'll take a look at the issue. 
Billy Pip
Billy Pip Jun 6 '16
I guess , how can i find his exactly version
ross Team
ross Jun 6 '16
what do you mean? you don't know for sure what is your software version? 
Billy Pip
Billy Pip Jun 6 '16
it should be 1.8.2 or 1.8.3
ross Team
ross Jun 6 '16
You don't have Oxwall attribution link on your website and you're not eligible to remove it. We do not provide assistance to such customers. 
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