I use two language for my site (EN and VN). When i edit translation for a Profile question description (Pic 1) and save, the value of profile question description for both language (EN and VN) disapear and show No value (Pic 2).
Please Help!
Best Regards,
TeamPlease do the testing again on the default software with the default plugin enabled only and see if the issue persists.
What is your software version, by the way?
Checking in the XML language file, I found that there're no <value> tag for this language <key>. I manually add <value> tag for this <key> and it works. is it risky if i do that?
Thanks!
Team
Leader
TeamCan you please check whether the issue persists, by repeating your steps which led to the issue?
I've repeated the steps and still get the isssue.
- Step 1: Add new profile question
- Step 2: Enter question name, desscription, all other fields and save
- Step 3: Edit the question
- Step 4: Click question descirption value link to translate language (step4.png)
- Step 5: Enter VN translation and save
- Step 6: Edit the question again and get the isssue (the question description become "No value")
Best Regards,
Tungnt.
TeamCan you please pm me your cpanel access details and admin website access details? We'll take a look at the issue
I will need your help later.
Thanks you very munch!
Best Regards,
Tungnt.
Team
Team
