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no working chrome,firefox - Video Instant Messenger | Forum

Pat
Pat Sep 5 '16
no working chrome, firefox,Opera help my please.
Skalfa LLC Partner
Skalfa LLC Sep 5 '16
Hello Pat,


Could you please provide us with more details what exactly does not work? 

Have you configured SSL for your website?

Does your website platform is up to date?

Did you configure the webcamera and microphone correctly?


Pat
Pat Sep 7 '16
Yes SSL valide 2007, Yes Platform up date 1.8.4, yes webcamera and microphone. 


On the mobile phone does not work!
https://www.dating1by1.com


Skalfa LLC Partner
Skalfa LLC Sep 7 '16
Pat, please specify what do you mean by 'doesn't work'? Do you receive any errors? The button does not appear? When you click the button, nothing happens? Please provide us with the steps on how to reproduce the problem. Have you tried to check if it works for you at our demo website: https://demo.oxwall.com/?
Pat
Pat Sep 8 '16
but still the new files when uploaded the site stops working.
Skalfa LLC Partner
Skalfa LLC Sep 9 '16

Do you mean that the website stopped working after you performed the update? Pat, sorry, but it's very difficult to understand what the problem is. 


First you've reported the issue with the Video IM plugin, but did not provide details of the problem. Now, you reported that the website does not work at all. But as we can see the https://www.dating1by1.com/ website opens just fine. 


Please be as more specific as possible, so we could understand the problem and effectively assist you.

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