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Did developers.oxwall site get a new database? | Forum

Topic location: Forum home » Support » General Questions
Catmosphere
Catmosphere Oct 3 '16
Hi, I just recently logged in to my account via Facebook like I always have done. This time it made me a brand new account. 


My old username was DesignOX and it seems like that account is removed.

Yes, I have been inactive a few months, but I'm not sure if that got any connection with my account being gone.

I had a lot of purchases on that account and it would be a shame if it can't be retrieved. I have also tried contacting support.

Darryl B Leader
Darryl B Oct 3 '16
Some others had the same issue with Facebook login. I think it had something to do with having to reset the password. There were a few posts about it. I am trying to find one.
ross Team
ross Oct 4 '16
Just reset your password with the correct email. 

Our support team already replied to your e-mail. 

Martha
Martha Oct 10 '16
Darryl B - thanks
The Forum post is edited by Martha Oct 10 '16