I've purchased the Plugin, but is not working on my side. I had installed all properly, but is not working.
Can you please help?
Thanks a lot.
Roberto
I've purchased the Plugin, but is not working on my side. I had installed all properly, but is not working.
Can you please help?
Thanks a lot.
Roberto
Thanks for contacting. What issues are you having? Can we see the website address where the plugin was installed?
Regards
thanks a lot for your reply. As I also explained in a direct e-mail to the developer, this Plugin, that I find extremely useful for my purpose, is not working on my side. I had infact install it properly, and set the Licence key as well as requested, when I had activate it then, my Oxwall went in Maintenance Mode without that I activate this mode. How can I do? I really would want to use this Plugin.
I had to restore my Site to previous backup, so to make it accessible, because even if I was trying to reach the Sign-in page as Admin, using the dedicated hyperlink in the Maintenance Mode Page, this was continuously dropping me to the maintenance page again, and again.
My Site is Atizay (hyperlinked). I have repeated the process of installation a couple of times, and I get the exact same result. I add another info about my site, is hosted by SiteGround.
Please find below one screenshot:
I kindly ask your support, cause if it is not well working the Plugin (this would be the real first time) I would like to be refund.
Thanks a lot for your support, I appreciate it.
Roberto
thanks a lot for your immediate and great support. The Plugin is now properly working. Can you give me a feedback on what wasn't working? I appreciate it.
Regards
Roberto. I consider the issue solved