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Credits are not awarded for photo uploads. - User Credits | Forum

IntrigU
IntrigU Nov 7 '16
This issue is occurring on 1.8.4. Photo uploads do not result in credits being awarded. Credits are awarded for other actions. Tried uploading photos to albums as well as avatars.




The Forum post is edited by IntrigU Nov 7 '16
Skalfa LLC Partner
Skalfa LLC Nov 10 '16

- Do you use the 'Premoderation' plugin? If so, make sure that the photo is approved.

- Do you have several account types? If so, make sure that you set the credits reward for your account type.

- Finally please make sure that the Free role is assigned to your test profile.


We have tested is at our demo website and everything work with no issues.

IntrigU
IntrigU Nov 10 '16
hi all the 3 criterion are set correctly. For which photo uploads are credits awarded? Avatar, photo album or both?
Skalfa LLC Partner
Skalfa LLC Nov 13 '16
The credits system works with the Photo plugin (photo album) only. 

If the problem still persists, please PM your Admin Area access details and we will check into this issue for you.

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