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Error while trying to upload pictures in Messages and Chat | Forum

Shadiat Nov 26 '16
I get a 'The File Extension Is Not Allowed' error message whenever I try to upload pictures in Messages and Chat (see attached image).

Jpg extension is allowed under content settings and pictures are easily uploaded in Newsfeed.

I have uninstalled Messages plugin and re-installed, but error still persists.

Any suggestions?

  not allowed.JPG (9Kb)
dave Leader
dave Nov 26 '16
Try making your JPG extension jpg  (lowercase not JPG) and see if that works. :)   Also make sure you dont have media content turned off in admin settings.  Sorry i dont have my test site open right now so i dont remember the exact location or name. 
The Forum post is edited by dave Nov 26 '16
Shadiat Nov 27 '16
Hi Dave, checked those and they look fine.

However, chat dialog colour was recently changed via CSS edit, could this have had anything to do with the error?

Also, what can I do to completely delete the Messages plugin together with changes that are unaffected by uninstall, so I can install afresh?

Gerry Nov 27 '16
Make sure you have .jpg and .jpeg as allowed.
Shadiat Nov 27 '16
Got to the bottom of it... the extensions should have been placed one to a line. Thanks.
dave Leader
dave Nov 27 '16
Thanks for sharing Shadiat.