Can you plesae check whether the issue persists on the default Oxwall theme?
I believe you have mod_rewrite enabled on your server. or there's some javascript conflict.
With mod_rewrite disabled the web does not work
.htaccess File:
Options +FollowSymLinks
RewriteEngine on
AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
ForceType text/css
</FilesMatch>
RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
RewriteCond %{REQUEST_URI} !/captcha\.php
#RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$ [NC]
RewriteRule (.*) index.php
On what device you were having this issue?
Is it a desktop PC?
What is the screen resolution?
Template does not have any issues with the default software.
You can tell everyone whatever you want, I'm not dishonest and I can prove it.
I provided you instructions and asked for url to check the issue and you wanted the refund.
How can I be sure that you did not copy all markup and styles and were not going to use it without my knowledge.