go to your hosting account cpanel

Thanks a lot. I know those details

Use the same user name and password that you use to log into your hosting account

Topic was moved from Plugins.

Quote from Paul Cuffe a word of note: some people do have problems trying to use the FTP to upload ect. normally this is due to permission (FTP)

Paul,
The FTP permissions are fine in many cases. Filezilla works with the details for me.. but not Oxwall. For example one of my server does not allow explicit access.. So it requires FTPes which oxwall does not supports.

Kumi, were you able to install plug ins successfully?

Yes, I was Thanks

One thing. I have embedded some video codes, but so far only Youtube embeds show video thumbnails. Even though the videos show perfectly well the thumbnails don't appear when one visits the video page. Can you help me fix this issue?
Thanks,
Kumi

Kumi, I noticed that you created a separate topic related to thumbnails. Thank you for doing so. I will reply to it shortly.

Let's keep this topic about installation of free plug ins only, so that other users don't get confused  )).

I did that but nobody answered so I thought I could get you easily here. sorry about that