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Error code 10002 Merchant authentication failed - CCAvenue Billing | Forum

Naeem Sep 2 '18

Hi Art,

First of all thank you for this plugin a lot. i have bought and trying to test the plugin on the site. I have added the setting in the plugin and saved it .

Whenever i want to test or make a transaction it gives this error " error code 10002

Merchant authentication failed.

Is this something to do from the plugin side or ccavenue side.


ArtMedia Sep 2 '18
check if you set correct keys, other users who buy this plugin don't report this bug.
Naeem Sep 3 '18

thanks i got it solved from the ccavenue support.

Would like to know what things are stored in the site database any tables and entries that store the order id transaction no,  username to check if there is any dispute for refund and things like that ...

ArtMedia Sep 3 '18
on plugin setting tou have transaction tab and you have there all stored data.
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