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Error 500 + PARSERROR | Forum

Nuria
Nuria Sep 27 '18
Hi, I'm recieving this message on my site


Error 500
Internal Server Error.


I've tried contacting my hosting, I've cleaned my cache, tried other devices and sometimes I can see the site, even navigate it, but when I try to log in, i get a PARSERROR and then the Error 500 appears again.


I didn't install anyhting new, or updated the site or anything.


Thank you in advance.


PS: I'm very new at this, so be patient with me please :)

PS: The screenshot was taken with my cellphone

Nuria
Nuria Sep 27 '18
My hosting runed de DEBUG mode and they got this message, what should I do now? 
Attachments:
  descarga.png (88Kb)
Darryl B Leader
Darryl B Sep 27 '18

First thing I would do is to make sure your hosting meets all of the requirement to run the platform. You can see all of the minimum requirements on right side of this page.


https://developers.oxwall.com/hosting


Pay particular attention to the php version. The platform isn't stable on php 7.0. The highest stable version compatible is php 5.6.

Nuria
Nuria Sep 28 '18
They checked the requierements and told me that there is a problem with this one https://prnt.sc/kzg2ya that suPHP off is mandatory on their server due to security regulations.


Could be the problem because of this? Is there any solution?


Ps: I've been using oxwall with this hostibg for at least 3 years and never got an error like this. 

The Forum post is edited by Nuria Sep 28 '18