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Mailbox Plugin Error Message | Forum

Topic location: Forum home » Support » General Questions
Lena B
Lena B Feb 2 '19

Can anyone help on how to troubleshoot this error message?  I received it after deactivated my message plugin. The plugin did not allow me to adjust the mode for chats,  or chats and direct messages or just inbox messaging.  The setting button was totally missing.  Once I deactivated I received the error message and not cannot access my website.  

Here is the error message.

Fatal error: Class 'MAILBOX_BOL_ConversationService' not found in /home/lenab433/public_html/ow_plugins/discover/classes/event_handler.php on line 36

Thank you.

ArtMedia Feb 2 '19

deactivate plugin discover, he using service from mailbox, but mailbox is deactivated

you can deactivate plugin via phpmyadmin, ow_base_plugin table, or delete ow_plugins/discover dir from your server

do backup first!

Lena B
Lena B Feb 2 '19
Thank you!