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Server error '404 Not Found' on 'index' route | Forum

Topic location: Forum home » Support » Installation Troubleshooter and Server setup

Marco Giaccaglini Apr 16 '19

Hello everybody,

I am installing the Oxwall software and I have the following problem:

--> when requesting the 'index' main page I have the following error:

---------------------

404 Not Found

The requested URL /oxwall/index was not found on this server.

---------------------

You can test yourself at the following link: http://www.saintclubmilano.it/oxwall/index

The installation is fresh, just new, only base Oxwall, and is as follows:

Oxwall version: 1.8.4 (last official)

Directory of installation: /oxwall

Installation with: Softaculous 5.1.5

Server: Linux standard

PHP version: PHP5.6

Same server: WordPress 5.1.1 (installed in the root, http://www.saintclubmilano.it)

The values in the table 'ow_base_menu_item' for type 'main' routes are as follows (look correct):

idprefixkeydocumentKeytypeorderroutePathexternalUrlnewWindowvisibleFor

23basemain_menu_indexmain2base_indexNULLNULL3

41baseusers_main_menu_itemmain4usersNULLNULL3

211basebase_join_menu_itemmain3base_joinNULLNULL1

304basedashboardmain1base_member_dashboardNULLNULL2

500photophotomain5view_photo_listNULLNULL3

502videovideomain6video_list_indexNULLNULL3

To complete the picture, other pages give 404 'Not Found', here are the statistics:

1. /oxwall/index4129.29%

2./oxwall/ow_static/plugins/admin/css/images/admin-pages-menu-main.jpg2618.57%

3./oxwall/ow_static/plugins/admin/css/images/admin-pages-menu-bottom.jpg2618.57%

4./oxwall/ow_static/plugins/admin/css/images/btnl_bg.png2618.57%

5./oxwall/ow_userfiles/plugins/base/favicon.ico

If I activate Oxwall debug mode the error log (ow_log/error.log) is the following:

[Tue Apr 16 1:02:39 2019] [ow_core_log] [Warning] Message: Can't generate URI! Route `index` not found! File: /web/htdocs/www.saintclubmilano.it/home/oxwall/ow_core/router.php Line:236

All the other 'route' work fine (eg: users, base_member_dashboard, base_join, view_photo_list, video_list_index, see table table 'ow_base_menu_item' above)

It must be something very tricky as this is just a fresh installation and all the other routes work fine.

Can anybody help? I am stuck at the moment and, sure, route 'index' is quite important ...

Thanks in advance,

Marco

Marco Giaccaglini Apr 16 '19

TABLE 'ow_base_menu_item' for type 'main'

id prefix key documentKey type order routePath externalUrl newWindow visibleFor

23 base main_menu_index main 2 base_index NULL NULL 3

41 base users_main_menu_item main 4 users NULL NULL 3

211 base base_join_menu_item main 3 base_join NULL NULL 1

304 base dashboard main 1 base_member_dashboard NULL NULL 2

500 photo photo main 5 view_photo_list NULL NULL 3

502 video video main 6 video_list_index NULL NULL 3

ArtMedia Apr 16 '19

this is htaccess problem, install oxwall on subdomian, then everything should be ok

Marco Giaccaglini Apr 16 '19

Thanks ArtMedia.

You mean to configure something like: community.saintclubmilano.it and use as Oxwall access?

Any way to change the configuration of htaccess? Add a .htacces file in /oxwall ?

Oxwall is already partitioned from root. It is installed in saintclubmilano.it/oxwall

Thanks, very useful info.

ArtMedia Apr 16 '19

Read about this

https://stackoverflow.com/questions/704102/how-does-rewritebase-work-in-htaccess

Marco Giaccaglini Apr 17 '19

Hello ArtMedia, all,

I have checked .htaccess in the oxwall dir and is ok.

In fact you can see that the index.php is correctly called and the error is in ow_core/router.php file (line 236). So it is can/should be core configuration problem.

Error:

[Tue Apr 16 1:02:39 2019] [ow_core_log] [Warning] Message: Can't generate URI! Route `index` not found! File: /web/htdocs/www.saintclubmilano.it/home/oxwall/ow_core/router.php Line:236

The sequence (apparently) is:

index.php

route.php

router.php

Failing line 236 in router.php

if ( isset($this->routes[$routeName]) ) { return $this->routes[$routeName]->generateUri($params); }
trigger_error("Can't generate URI! Route `" . $routeName . "` not found!", E_USER_WARNING);

where:

$routeName = 'index'

so: isset($this->routes[$routeName]) is (apparently) failing, meaning that for $routeName there is no routes[] configured ...

Who can help on this?

Marco

ArtMedia Apr 17 '19

you must edit oxwall core files earlier, on default oxwall instalation dont exist "index" route, "base_default_index" or "base_index" exist

The Forum post is edited by ArtMedia Apr 17 '19

Marco Giaccaglini Apr 18 '19

Hi ArtMedia,

yes, I tried and true: base_default_index exists and (as a workaround) can be used as Main (NOTE: in fact this routes goes to the User Dashboard, so already accessible from 'Dashboard' menuitem, or base_member_dashboard route).

The 'base_index' is the (only) missing/faulting route.

Can be re-activated? I am a bit confused as this (base_index) should be just present in a fresh installation ... correct?

In addition, the following routes (apparently) are a duplication/just same page:

base_default_index (OK)

base_member_dashboard (OK)

e.g. both routes generate a page that has 'My Dashboard' as page name ...

How is that?

General question:

I understand that the table TABLE 'ow_base_menu_item' is the config place for Menu.

Where is the table for configuring the core routes/pages? That is to say the basic configured:

base_join (OK)

base_default_index (OK, directs to base_member_dashboard)

base_index (FAIL, not present on base installation v. 1.8.4)

users (OK)

base_member_dashboard (OK)

view_photo_list (OK)

video_list_index (OK)

TABLE 'ow_base_menu_item' just after installation:

id prefix key documentKey type order routePath externalUrl newWindow visibleFor

23 base main_menu_index main 2 (base_index FAILING) NULL NULL 3

41 base users_main_menu_item main 4 users NULL NULL 3

211 base base_join_menu_item main 3 base_join NULL NULL 1

304 base dashboard main 1 base_member_dashboard NULL NULL 2

500 photo photo main 5 view_photo_list NULL NULL 3

502 video video main 6 video_list_index NULL NULL 3

Marco Giaccaglini Apr 18 '19

Hello again ArtMedia, all,

some more information on the configuration (and routPaths and generated URIs)

You can directly test at the link: http://www.saintclubmilano.it/oxwall/

Currently I have:

TABLE 'ow_base_menu_item'

Menu Item (key) routePath

main_menu_index base_default_index

users_main_menu_item users

base_join_menu_item base_join

dashboard base_member_dashboard

photo view_photo_list

video video_list_index

This configuration generates the live menu as follows:

Menu Item live generated menu links (URL/URI)main_menu_index http://www.saintclubmilano.it/oxwall/ users_main_menu_item http://www.saintclubmilano.it/oxwall/usersbase_join_menu_item base_joindashboard http://www.saintclubmilano.it/oxwall/dashboardphoto http://www.saintclubmilano.it/oxwall/photo/viewlist/latestvideo http://www.saintclubmilano.it/oxwall/video

So:

routePath generates goes to page

base_default_index oxwall/ My Dashboardusers oxwall/users Memberbase_member_dashboard oxwall/dashboard My Dashboard

In addition (FAILING)

routePath generates goes to pagebase_index oxwall/index FAIL (404 Page Not Found)

(note: $base is 'oxwall')

Marco Giaccaglini Apr 18 '19

Sorry, the forum modifies the post formatting:

Menu Item (key) routePath generated URL/URImain_menu_index base_default_index www.saintclubmilano.it/oxwall/users_main_menu_item ; users www.saintclubmilano.it/oxwall/usersbase_join_menu_item ; base_join www.saintclubmilano.it/oxwall/joindashboard ; base_member_dashboard www.saintclubmilano.it/oxwall/dashboardphoto ; view_photo_list /...ist/latestvideo ; video_list_index www.saintclubmilano.it/oxwall/video

routePath generates goes to page (Page Name)base_default_index oxwall/ "My Dashboard"users oxwall/users "Members"base_member_dashboard oxwall/dashboard "My Dashboard"
In addition (FAILING)
routePath generates goes to pagebase_index oxwall/index ***FAIL (404 Page Not Found)***

#10

Marco Giaccaglini Apr 18 '19

Re-try ... (forum software modifies formatting)

Menu Item (key) routePath generated URL/URImain_menu_index base_default_index $sitename/oxwall/users_main_menu_item users $sitename/oxwall/usersbase_join_menu_item base_join $sitename/oxwall/joindashboard base_member_dashboard $sitename/oxwall/dashboardphoto view_photo_list $sitename/oxwall/photo/viewlist/latestvideo video_list_index $sitename/oxwall/video

routePath generates goes to page (Page Name)base_default_index oxwall/ "My Dashboard"users oxwall/users "Members"base_member_dashboard oxwall/dashboard "My Dashboard"
In addition (FAILING)
routePath generates goes to pagebase_index oxwall/index ***FAIL (404 Page Not Found)***

#11

Marco Giaccaglini Apr 18 '19

impossible reformatting ... retry ...

Menu Item (key)routePath generated URL/URI

main_menu_index base_default_index $sitename/oxwall/

users_main_menu_item users $sitename/oxwall/users

base_join_menu_item base_join $sitename/oxwall/join

dashboard base_member_dashboard $sitename/oxwall/dashboard

photo view_photo_list $sitename/oxwall/photo/viewlist/latest

video video_list_index $sitename/oxwall/video

routePath generates goes to page (Page Name)

base_default_index oxwall/ "My Dashboard"

users oxwall/users "Members"

base_member_dashboard oxwall/dashboard "My Dashboard"

In addition (FAILING)

routePath generates goes to page

base_index oxwall/index ***FAIL (404 Page Not Found)***

#12

Marco Giaccaglini Apr 18 '19

... last try ... (very bad forum software for tables ...)

Menu Item (key)......................routePath................................generated URL/URI

main_menu_index....................base_default_index...................$sitename/oxwall/

users_main_menu_item...........users..........................................$sitename/oxwall/users

base_join_menu_item..............base_join...................................$sitename/oxwall/join

dashboard ................................base_member_dashboard........$sitename/oxwall/dashboard

photo........................................view_photo_list........................$sitename/oxwall/photo/viewlist/latest

video ........................................video_list_index........................$sitename/oxwall/video

routePath................................generates................................goes to page (Page Name)

base_default_index...................oxwall/......................................."My Dashboard"

users..........................................oxwall/users..............................."Members"

base_member_dashboard........oxwall/dashboard......................"My Dashboard"

In addition (FAILING)

routePath................................generates.................................goes to page

base_index................................oxwall/index...............................***FAIL (404 Page Not Found)***

#13

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Server error '404 Not Found' on 'index' route | Forum