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my web can not register new user | Forum

fanrongqi
fanrongqi Aug 13

I used Windows 7, and I installed ampps. In this software, I installed oxwall. Installation was successful, when I clicked on registration, I could not register. Under the header section, the error was: Captcha validator error!


The pictures are as follows.


How can we solve this problem? Can I add a new username and password as an administrator?

dave Leader
dave Aug 13



Welcome to Oxwall forum.   Is your site on maintenance mode?   And no you cannot add user as admin without a plugin.  Check the store..  :)


Also check this   https://wiki.oxwall.com/faq:captcha-troubleshooting



The Forum post is edited by dave Aug 13
fanrongqi
fanrongqi Aug 15
Where to check if the website is in maintenance mode? How to cancel maintenance mode? Can you tell me the procedure? Thanks very much.
Sumate
Sumate Aug 15

This error is more common than you imagine, it happened to me when I installed it once in xampp then I went to linux, for now I advise you to unbalance the captcha in

www.yoursiteurl.com/admin/settings

-Captcha Settings-


Take your tests and learn from the software.

fanrongqi
fanrongqi Aug 15
Thank you very much for your reply. Captcha Settings - Enable on Join form. I canceled the selection. The registration page did not display the authentication code, but I still could not register. Page Tip: Please fill in the form. Are there any fields that are not displayed on my browser?


Another browser display is


dave Leader
dave Aug 15
Do you know how to use the browser console?  If so see if there are any errors there.


Also add your site url to your profile so we can help you.

fanrongqi
fanrongqi Aug 16
I opened the console without any error messages.



dave Leader
dave Aug 16
Deactivate all 3rd party plugins and try again.