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IMPORTANT NOTICE: Support for items in Oxwall Store | Forum

Topic location: Forum home » Support » Oxwall Store
Oxwall Germany Club
Oxwall Germany Jan 26 '20
Greetings from Oxwall team,

We hope you're all fine out there.

This is an important notice to customers and developers of Oxwall Store:

Recently our moderation team received many inquiries and complaints regarding no longer supported items in Oxwall Store. On the one hand, there are items available that don't support the latest version of Oxwall. On the other hand, some developers decided to no longer support their items actively. This results in customers not being able to use their items. That's why we decided to have a closer look at no longer supported items in the future. This means in detail:

- Items that do not support the latest Oxwall version will be suspended.
- Items of developers who no longer support their items actively will be suspended.

Please note that a suspended item will no longer appear in Oxwall Store, but is still available to customers. Customers will still be able to download a suspended item via 'My Purchases' page and to access their licenses.

Developers are bound to maintain the working state and provide appropriate support for their items present in the Store in accordance with 4.2.3 of the Oxwall Store Terms of Use. We encourage all developers to provide updates for the latest Oxwall version always and to provide support. Providing good support is a significant quality feature.

If a developer decides to provide support again or to update the working state of suspended items, please contact the moderation team. Also, if you have questions, feel free to contact our moderation team:


In addition, we please all developers to keep their demo links and sites up-to-date. Demo links which are not accessible will be removed.

Thank you,
Oxwall team
The Forum post is edited by Oxwall Germany Jan 26 '20
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