That is because it is not really a community support question.  This is something that the team will need to look at on a case by case basis. We cant just put all broken plugins back in store. 

Please let us know what plugins you are interested in and we can have a look to see what if anything can be done.  That is all we can promise at the moment without more information.

It is not a direct problem with certain plugins, although we miss a few of them.

But we have bought about 16 or more themes from a developer who is no longer active within Oxwall, this developer has sold his products to another developer within Oxwall but this developer still does not place them in our list.

We are now starting to get very irritated because this is not how you do business at all, plus this is playing with our money/investment.

Staying really positive about Oxwall is becoming increasingly difficult.!!!!

With regards,

Rob

Admiraliteit Imedia

No Dave, the themes are not in our list because they have been removed by the store manager.

No themes and No licenses.!

How can someone simply remove purchases from the customer's list.?

Purchases should simply remain in the purchase list including licenses.

Really not normal.!!!!!

With regards,

Rob

Admiraliteit Imedia

Missing purchases? I have many. For example, a theme:

Magic Responsive 49 USD 16/07/2019 Knet Solutions 

https://developers.oxwall.com/store/item/1631

We know the problem Patricia, we actually had this theme also in our list, but due to a reorganization within the company, this information had unfortunately disappeared or not yet been found.Thanks for the info, we will pass it on directly to Dave to add it to our list.

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