It is also funny that before writing to the PayPal email you have paid, put a complaint in PayPal.

I hope you remove it.

I have already sent a message asking to resolve the issue earlier today, rob you forgot to mention that part lol....

Its the weekend, not much happens then, give it till first of week please.

Dave, I know very well that it is the weekend and that some people don't work on the weekend.

The strange thing is that previously the granting of a plug-in from Skalfa was automatic.!

Even stranger is that if we purchase a plugin from Artmedia, which happened on the same day as the purchase from Skalfa, it is automatically granted.!

Where is the difference then.?

But I hope Dave, that you can understand that we are very dissatisfied with how things are going in the store.

With regards,

Rob

Admiraliteit Imedia

It has never worked for me, all licenses have had to be assigned manually.

By sharing the PayPal account with Sumate, it also happens to him, and from accessing with his nickname to release the licenses of his sales.

The collection of fees from my website through the plugin

https://developers.oxwall.com/store/item/35

and the plugin

https://developers.oxwall.com/store/item/34

It has never worked for me either.

This is much more annoying because I have many transactions every day.

Both plugins are from Skalfa LLC, I totally discourage them because they don't have any technical support.

These should be suspended immediately.

I have never experienced issues with paypal either. However paypal does do some strange things some times with their API and  IPN process so it is entirely possible.  In my experience in the old days i have seen very unique issues with one customer and no issues with another depending on local environments.  That does not say that im sure 100% that it is paypal, but it is certainly possible seeing what i have seen in the past.

I have also never had the license issue like others have had, every time i have ever purchased a plugin it has been in my account immediately.

The IPN which is the Instant Payment Notification method that paypal uses along with the website to process a sale (if they use that process) basically sends the sale record to the website after the sale is completed and verified.  It happens only once, it can never be repeated, so the website gets one chance to get the information and that is all.. It is the same for all websites that use IPN, oxwall is no different.  That is how IPN works.

The challenge is that only certain people have access to the code and it is up to them to find the issue and fix it regardless if it is a paypal based issue or other issue.  I feel we have to focus on the things we have control over and not the things we dont..  I can tell you that requests have been made on this issue. 

I did send developer asking for a .zip direct along with messaging directly. I will give it one more day then begin PayPal reversal.

After further review I found I pulled an Id10T, in the Store for purchases when i clicked Themes i found my purchases with download links and license codes. I'm guessing they were there there whole time i just didn't put two and two together.

John, its really not a good idea to show your personal info on the web.  I would fix those images and remove your personal info.  

Also John if you got a download link, i am curious why you dont use the link to get the product?  That is the bottom line right, to get the product?