Solution 1: Run the 3371 Error Fix from the QuickBooks Tool Hub
Step 1: Download and install the QuickBooks Tool Hub
- Close QuickBooks.- Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.- Open the file you downloaded (QuickBooksToolHub.exe).- Follow the on-screen steps to install and agree to the terms and conditions.- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
Step 2: From the Tool Hub, run the Quick Fix my Program- In the QuickBooks Tool Hub, select Installation Issues.- Select 3371 Error Fix and then OK.- Start QuickBooks Desktop and open your data file.
Solution 2: Manually delete your Entitlement file
- Open the Windows Start menu.- Type "Run" into the search and open Run.- Type C:\ProgramData\Intuit\Entitlement Client\v8 and then Enter. If this doesn't open a folder, enter C:\ProgramData\Intuit\Entitlement Client\v6 instead.- Find EntitlementDataStore.ecml. Right-click the file and select Delete. Select Yes to confirm.- Open QuickBooks and your company file.- Follow the on-screen instructions to register QuickBooks again.
This May Help,
Peter