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QuickBooks error 3371 | Forum

Topic location: Forum home » Support » General Questions
Nancy Acer
Nancy Acer Feb 1 '22
You might be wondering why your system has encountered QuickBooks error 3371https://takeactionnyc.com/quickbooks-error-3371/ is usually caused by Damaged MSXML component,Outdated Windows Operating System,Import File Before Saving....etc.
Peter Groft
Peter Groft Feb 1 '22

- Damaged files are present in the QBregistration.dat and MSXML folders.- Windows is not updated.- Interference of the third-party applications.- Network issues.- Importing the .QBO file before importing.

Solution I: Updating the Microsoft Windows OS

- You will have to sign in to the system using the Administrator

- Click on the Windows logo from the keyboard.

- Go to All Programs option and press Windows Update

- After the Windows updating process is complete.

- Download & install the QuickBooks software and you should not see QuickBooks could not load license data error.

The Forum post is edited by Peter Groft Feb 1 '22
Paul Bryant
Paul Bryant Apr 11 '23

QuickBooks error 3371 status code 11118 is a common error that occurs when QuickBooks is unable to load the license data due to a damaged or missing file. Here are some steps you can follow to resolve this error:

1. Update QuickBooks: Make sure you have the latest version of QuickBooks installed on your system. Updating the software can often fix any bugs or issues that might be causing the error.

2. Install the latest Windows updates: Installing the latest Windows updates can also help to fix any compatibility issues with QuickBooks.

3. Delete the EntitlementDataStore.ecml file: This file contains your QuickBooks license information, and deleting it can often help to fix the error. Follow these steps:

a. Close QuickBooks.

b. Press the Windows key + R to open the Run command.

c. Type in C:\ProgramData\Intuit\Entitlement Client\v8 (or the appropriate folder for your version of QuickBooks) and press Enter.

d. Delete the EntitlementDataStore.ecml file.

e. Open QuickBooks and try to re-register the software.

4. Run the QuickBooks Tool Hub: The QuickBooks Tool Hub is a collection of tools that can help you to fix common QuickBooks issues. Follow these steps to use it:

a. Download and install the QuickBooks Tool Hub from the Intuit website.

b. Open the Tool Hub and click on the Installation Issues tab.

c. Click on the QuickBooks Install Diagnostic Tool and let it run.

d. Once the tool has finished running, try to open QuickBooks again.

If none of these steps work, you may need to contact QuickBooks support for further assistance.

Also if you want to update QuickBooks Desktop