QuickBooks Error 6000, 83 occurs when you try to open, restore, or back up a company file. It indicates an issue with the company file or the folder where the company file is located. Here are some steps to resolve QuickBooks Error 6000, 83:
Update QuickBooks: Make sure you have the latest updates for QuickBooks installed. Go to the Help menu and select "Update QuickBooks" to download and install any available updates.
Verify the company file name and path: Check that the company file name doesn't contain any special characters or symbols. Also, ensure that the company file is saved in the correct folder and the folder has the appropriate permissions.
Use the QuickBooks File Doctor: QuickBooks File Doctor is a built-in tool that can help resolve common company file issues. Download and run the QuickBooks File Doctor tool from the Intuit website. It will scan and repair any file-related issues.
Disable hosting on workstations: If you're using QuickBooks in a multi-user environment, ensure that hosting is enabled only on the server computer and not on workstations. Open QuickBooks on each workstation, go to the File menu, select Utilities, and then choose "Stop Hosting Multi-User Access."
Check firewall and security software settings: Verify that your firewall and antivirus software are not blocking QuickBooks from accessing the company file. Add QuickBooks and the company file to the list of trusted applications and configure the firewall settings accordingly.
Rename the .ND and .TLG files: These files are configuration files that QuickBooks uses to access company files. Renaming these files can resolve certain issues. Locate the folder containing the company file and find the files with the same name as the company file but with .ND and .TLG file extensions. Right-click on each file, select "Rename," and add ".old" at the end of the file name.
Copy the company file to a different location: Create a new folder on your computer and copy the company file to the new location. Open QuickBooks and navigate to the new folder to access the company file.
Regards,
Will