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Effective Methods To Fix QuickBooks error code 1328 | Forum

Alex Nelson
Alex Nelson Oct 12 '22

Updating your QuickBooks Desktop App regularly is essential to maintain the efficiency and output of your work. But sometimes, you might come across Error 1328 while updating your QuickBooks Desktop app. Let's grab an insight about the QuickBooks error code 1328, its causes and symptoms, which will eventually take us to various methods to troubleshoot QuickBooks update error 1328

Causes of QuickBooks Error Code 1328

Various causes and contributory causes can invoke QuickBooks Error Code 1328:

  • Invalid Registry Entries were created during the installation process.

  • Unwanted or incorrect system shutdown.

  • Attacks of malware, spyware, and viruses can contribute to QuickBooks Error Code 1328.

  • Incorrect system configuration is also a common reason for such issues.

  • Improper or inaccurate, or compromised installation process.

  • A network outage or breakdown can also hamper the installation process.

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Peter Groft
Peter Groft Dec 11 '23

Solution 1: Use the QuickBooks Install Diagnostic Tool

Download the QuickBooks Install Diagnostic Tool from the official Intuit website.

Save the file to your desktop.

Close any open programs and run the tool by double-clicking on the downloaded file (QuickBooksInstallDiagnosticTool.exe).

Allow the tool to scan and repair issues related to the QuickBooks installation.

Restart your computer after the tool completes the repair process.


Solution 2: Manually Resolve the Error

If the QuickBooks Install Diagnostic Tool doesn't resolve the issue, you can try these manual steps:

- Locate the QuickBooks Installation Folder:

Open File Explorer and navigate to the folder where QuickBooks is installed (usually in C:\Program Files\Intuit\QuickBooks).

- Locate the Config.Msi Folder:

Inside the QuickBooks installation folder, find the "Config.Msi" folder. It may be hidden, so ensure that you have the option to view hidden files and folders enabled.

- Rename the Config.Msi Folder:

Right-click on the "Config.Msi" folder and choose "Rename." You can add "_old" to the end of the folder name (e.g., "Config.Msi_old").

- Repair QuickBooks Installation:

Open the Control Panel and navigate to "Programs and Features."

Find QuickBooks in the list, right-click on it, and choose "Repair."

Follow the on-screen prompts to repair the installation.

- Update QuickBooks:

After the repair is complete, try updating QuickBooks again.


Regards,
Peter

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