Reviews about PPL Electric Utilities often highlight its reliability and customer service. Many customers appreciate the efficiency of their power supply, especially during extreme weather conditions. However, some express concerns about occasional outages, particularly in rural areas. Despite this, PPL's prompt response to maintenance requests earns praise. Additionally, customers value the utility's efforts in promoting energy conservation. Some commend their initiatives, such as providing incentives for energy-efficient appliances like portable fridge, which contribute to reducing electricity bills and environmental impact.