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Cannot upgrade | Forum

Topic location: Forum home » Support » Installation Troubleshooter and Server setup

Nala Dec 26 '12

I ahve downloaded the update pack 1.5.0 and extracted to root directory. Then visited installationpath/ow_updates... but it shows:

Update RequestYour version is up to date.
Go to Index Page or Admin Panel

why this happens? I cannot upgrade...

heinz Dec 26 '12

Just click on the link, either one will work. Your site is working fine

Nala Dec 28 '12

Yes.. Site is fine... But update not applied.... Its still showing Platform version 1.4.1 (build 5230) in admin panel

ben Dec 29 '12

this update cannot rewrite your file so they keep unchanging

Nala Dec 29 '12

Sorry, so what's a solution for the problem?

ben Dec 30 '12

try to change your folder permission, and do the update again

Ronnel DC Dec 30 '12

Hello Ben!:

Are you sure you have downloaded the Correct Update Pack , Maybe you have just downloaded the Core Update Pack.

The File name of the Core update Pack is : ow_core_update_pack_1.5.0
The Filename of Oxwall 1.50 update File is : oxwall-1.5.0

Cheers,
Ronnel

Nala Jan 4 '13

yes.. the correct update file itself..change the permsiion also... no use... please help

Team

Alia Jan 8 '13

Nala, if you PM me FTP and control panel access details I will be glad to check this issue for you.

Nala Jan 8 '13

Finally, i have upgraded via softaculous... but problem persists.. oxwall admin menu icons not working, when pointing on right top buttons, no drop down menu comes...many issues..please help.... I tried installing a new one for testing at another folder, its is working perfectly... this update has ben going wrong.. plz help

#10

Nala Jan 9 '13

Thanks everyone...

Finally issue solved... Community works great...

Thanks Oxwall....

#11

Team

Alia Jan 13 '13

Nala, do you mind sharing what was the cause and how you have solved this?

#12

Nala Jan 14 '13

Hai...

Actually i didnt actually what was the issue...
I have upgraded the installation via "Softaculous"
Then admin panel is not working at all, links dead etc..
But in 1 or 2 days, the issue was solved automatically...

#13

Leigh Feb 8 '13

I am trying to update my site from 1.3.2 to 1.5.1 and I'm getting the same type of message

"Update RequestYour version is up to date. Go to Index Page or Admin Panel"

I'm not sure if I put the Core Update package ow_core_update_pack_1.5.1 in the right place. Could some show me the path to where it should be?

Thanks

#14

Unique Feb 8 '13

Quote from Leigh "Update RequestYour version is up to date. Go to Index Page or Admin Panel"

Click The text Index Page or click Admin Panel" ->(admin area). You will see

Platform version 1.5.1 (build 6093)

The Forum post is edited by Unique Feb 8 '13

#15

Leigh Feb 8 '13

Quote from Unique

Quote from Leigh "Update RequestYour version is up to date. Go to Index Page or Admin Panel"

Click The text Index Page or click Admin Panel" ->(admin area). You will see

Platform version 1.5.1 (build 6093)

No, unfortunately I still see Platform version 1.3.2 (build 4890) That's why I'm wondering if I have it in the right place.

#16

Unique Feb 8 '13

or you may want to overwrite 1.5.1 files by download: http://www.oxwall.org/download
Read http://docs.oxwall.org/install:manual_installation

#17

Oxwall Software

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Cannot upgrade | Forum