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How to Troubleshoot QuickBooks Error 1920? | Forum

Topic location: Forum home » Support » General Questions
amelia smith
amelia smith Apr 11 '23

Each year new version of this application is launched with new and improved features. Even though it is one of the best accounting software, yet users at times do face technical errors. These technical errors can be managed but at times for the more complicated ones you have seek assistance from the QuickBooks Support service providers.

In this article we will discuss the issue of QuickBooks installation error 1920. In most cases this error occurs when you are trying to install QuickBooks Desktop or a program update. This generally happens when QuickBooks Database Manager Scans installed hard drives for the company to create a connection with those files. As this services tries to access the drive on the desktop and is not able to so the installation is affected.

 

Peter Groft
Peter Groft Apr 14 '23

QuickBooks Error 1920 is a common installation error that occurs when installing or updating QuickBooks Desktop. It is typically related to issues with the QuickBooks Database Manager service. Here are some steps you can take to troubleshoot QuickBooks Error 1920:


Run QuickBooks Install Diagnostic Tool: QuickBooks Install Diagnostic Tool is a built-in tool provided by Intuit that can automatically diagnose and fix many common installation errors, including Error 1920. You can download and run the tool from the Intuit website.


Disable third-party antivirus or security software: Sometimes, third-party antivirus or security software can interfere with QuickBooks installation, causing Error 1920. Temporarily disable any third-party antivirus or security software on your computer and then try installing QuickBooks again.


Install QuickBooks as an administrator: Right-click on the QuickBooks installation file or the QuickBooks Desktop shortcut and select "Run as administrator" to install QuickBooks with administrative privileges. This can help in resolving any permission-related issues that may be causing Error 1920.


Verify Windows user permissions: Ensure that the Windows user account you are using to install QuickBooks has administrative privileges and sufficient permissions to access and modify system files and folders.


Repair or reinstall QuickBooks: If the QuickBooks installation files are corrupted, you may need to repair or reinstall QuickBooks. You can do this by going to the Control Panel, selecting "Programs and Features," finding QuickBooks in the list of installed programs, and selecting the "Repair" or "Uninstall/Change" option.


Manually start QuickBooks Database Manager service: If the QuickBooks Database Manager service is not running or encountered an error, you can try manually starting the service. Go to the Control Panel, select "Administrative Tools," then "Services." Find the QuickBooksDBxx (where xx is the version of QuickBooks) service, right-click on it, and select "Start."


Clean install QuickBooks: If all else fails, you may need to perform a clean install of QuickBooks. This involves uninstalling QuickBooks, removing any remaining QuickBooks files and folders, and then reinstalling QuickBooks from scratch.


Greetings,
Peter

Josh Siddle
Josh Siddle Apr 14 '23

QuickBooks is a highly popular accounting software that is widely used by businesses of all sizes. Each year, a new version of the application is launched with new and improved features to enhance the user experience. Despite being one of the best accounting software in the market, users may face technical errors at times. One such error is QuickBooks installation error 1920.


QuickBooks installation error 1920 occurs when users try to install QuickBooks Desktop or a program update. This error occurs when the QuickBooks Database Manager Scans installed hard drives for the company to create a connection with those files. As this service tries to access the drive on the desktop and is not able to do so, the installation is affected.


To resolve this issue, users can follow these steps:


Step 1: Restart the computer and try to install QuickBooks Desktop again.


Step 2: Make sure that you have the latest version of QuickBooks Desktop and that your computer meets the minimum system requirements.


Step 3: Check your antivirus or firewall settings to ensure that QuickBooks Desktop is allowed to access the necessary files and folders.


Step 4: Disable the User Account Control (UAC) on your computer by following these steps:


Click the Windows Start button and type "UAC" in the search bar Rsvp Cards Australia.

Click "Change User Account Control Settings" from the search results.

Move the slider to "Never notify" and click "OK."

Step 5: Install QuickBooks Desktop again.


If these steps do not resolve the issue, users can seek assistance from QuickBooks Support service providers. They can provide expert guidance and help to resolve the issue quickly and efficiently. It's important to address technical errors promptly to ensure the smooth functioning of your accounting system and avoid any disruption to your business operations.