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How to Resolve QuickBooks Payroll Update Error 15243? | Forum

Topic location: Forum home » Support » General Questions
Joey Williams
Joey Williams Apr 12 '23

QuickBooks Payroll service is a convenient way for users to process payrolls and file taxes electronically and is known for its cost-effectiveness. However, some users may encounter an error known as QuickBooks update error 15243while updating their payroll.

This error occurs when the QuickBooks File Copy Service (FCS) stops working due to certain issues.  To resolve this error, there are multiple troubleshooting steps that users can follow, which we will outline in our article. You might see the following error message on your desktop screen:

Causes of QuickBooks Error Code 15243

Following are the primary causes behind to the QuickBooks payroll error code 15243:

        The QuickBooks Payroll version you are using does not have the most recent tax table updates.

        QuickBooks FCS is unresponsive due to certain factors, resulting in the occurrence of update error 15243.

        The QuickBooks File Copy service is either not functioning or has been damaged.

        Your payroll subscriptionis not currently active.


The Forum post is edited by Joey Williams Apr 12 '23
Peter Groft
Peter Groft Apr 13 '23

Edit the Internet Explorer Options

At first, turn on the computer

Open the “Internet Explorer“ browser

Hit the icon looks like a “Gear“

Select “Internet“ option

Click on the “Security“ tab

Choose the “trusted webpage” options available

Hit on the “Address bar” on the top of the web-page enter website URL in the provided space

For the US, enter the “*.inituite.com &*.quickbooks.com“

For Canada, enter the “*.quickbooks.ca &*.intuit.ca“

Click on the “Close“ optionSelect the “Apply” & then, click “OK“