QuickBooks users often encounter
an issue where the application unexpectedly closes and an error message appears
stating "QuickBooks has stopped working or not responding". When the user attempts to reopen QuickBooks after the
application closes, the same error message reappears. Occasionally, QuickBooks
may not display any error message but instead freeze on a Windows system. To
resolve this issue, you can follow the comprehensive article below, which
includes detailed troubleshooting instructions.
The "QuickBooks has
stopped working" problem is an error that occurs when QuickBooks
Desktop software crashes or becomes unresponsive. This can happen for a variety
of reasons, such as a corrupt installation, compatibility issues with other
software, or problems with the company file. When the error occurs, QuickBooks
may close unexpectedly, and any unsaved data may be lost.
It can be frustrating and disruptive to the workflow of a business that relies on QuickBooks for accounting and financial management. However, there are steps that can be taken to troubleshoot and resolve the issue. You might get a similar pop-up related to such error on your desktop screen:
Following
are the common symptoms of this error:
●
Shortly after
launching QuickBooks Desktop, it freezes and stops responding.
●
The mouse
cursor and keyboard also experience delays when interacting with the QuickBooks
window.
●
QuickBooks
abruptly closes without any notification or indication of an error when
attempting to open the company file.
●
QuickBooks crashesbefore even fully loading the dashboard and displays an error message
related to the issue.
●
Other Windows
programs also exhibit slow responsiveness and freezing problems.