1. Please log into your Attracta account
2. Navigate to the 'SEO Apps' link in the top left menu
3. Ensure the domain you wish to remove the app from is selected in the 'Selected Site' dropdown
4. On this page, you'll see a list of installed applications under 'My Installed Apps'
5. Click on the 'Manage App' button
6. To remove the app, click on the 'Uninstall Application' button near the applications icon at the top of the page.
NOTE: It may take up to 8 hours for the update to process and the application be disabled.
If you need the app disabled immediately, you will need to delete the .fastinclude file from the 'web root' (document root) of your website.
To delete this file:
1. Log into your cPanel account
2. Navigate to 'File Manager'
3. Choose the 'Web Root (public_html/www)' option and ensure 'Show Hidden Files (dotfiles)' is ticked.
4. Click Go
5. Select the public_html folder on the left
6. Select the file named '.fastinclude' and click Delete
After deleting this file, the app will be removed instantly. However, this will not communicate with our systems so we recommend that you also do the first 6 steps to keep your account in sync with us.