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How to resolve QuickBooks payroll update error code 15107? | Forum

Topic location: Forum home » Support » General Questions
Lillian Martin
Lillian Martin May 3 '23

Want to learn the process to eliminate QuickBooks payroll update error 15107? Well, the user can come across such an error when the user is unable to download the payroll updates release by Intuit QuickBooks or while users try to process the payroll. As a result of this issue, the system might shut down or the payroll might stop working. Thus, it becomes essential for the user to work on fixing the error immediately. There are a bunch of factors causing such an error in QuickBooks, which we will be elaborating later in this post. Thus, make sure to read this post till the end, or you can also get in touch with our professionals at 1-888-351-0999, and we will provide you with instant support and assistance.

What causes QuickBooks error code 15107?

The user can land into such an error due to the following reasons:

·         Incomplete or intentionally closed QuickBooks update can also trigger such an error.

·         Another reason can be if there is any damage or corruption in the registry files.

·         In case there is any virus or malware attack on the system.

·         The user can also experience this issue if there are any sort of virus or malware attack.

·         Or if the firewall settings are blocking the connection.

·         Also, in case the payroll files are corrupted.

Steps to fix the issue

The user can try to download the QuickBooks latest release to fix the error from the root cause.

·         At first, the user needs to close QuickBooks.

·         After that move to the C:\Documents and Settings\All\ Users\ Applicaton Data\Intuit\QuickBooks <version>\components.

·         Look for the folder by its name downloadqbxx where xx is the QuickBooks version.

·         Now, rename the folder as downloadqbxx.ol.

·         And then open the QuickBooks application again.

·         Head to the help tab and update QuickBooks icon and click on update now tab.

·         Once the download is complete, close and reopen it and click on install the update icon


Read Also: QuickBooks Payroll Error 15311


With this, we come to the end of his post, where we hope that the information shared in above might be of some help in getting rid of the payroll update error code 15107. But if in case you come across the same issue even after performing the steps above, or if you are stuck at any point in time, then in that case contacting our QuickBooks tech support team at 1-888-351-0999 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support and assistance.

Peter Groft
Peter Groft May 4 '23

QuickBooks Payroll Update Error Code 15107 is a common error that occurs when the user is trying to update their QuickBooks software or payroll. It can happen due to a variety of reasons, such as network issues, firewall settings, or corrupted files. Here are a few steps you can take to resolve QuickBooks Payroll Update Error Code 15107:


Verify your internet connection: Check if your internet connection is working properly. If not, fix the internet connectivity issue before proceeding.


Check firewall settings: Ensure that your firewall settings are not blocking QuickBooks Payroll update. Add QuickBooks to the exception list of your firewall.


Run QuickBooks as Administrator: Close all QuickBooks processes, then right-click the QuickBooks icon and select Run as Administrator. This gives QuickBooks the necessary permissions to update the software.


Rename the QuickBooks Desktop Update Folder: Open the QuickBooks installation directory, locate the "DownloadQBXX" folder (where "XX" is the version number), right-click and rename it. Add .old at the end of the name (e.g., DownloadQBXX.old). This will allow QuickBooks to create a new update folder when it tries to update.


Restart your computer: Sometimes, a simple restart can resolve the error. Close all programs and restart your computer.


Reinstall QuickBooks: If none of the above steps work, you may need to uninstall QuickBooks and reinstall it again. Before doing so, make sure to backup your QuickBooks data.


Greetings,
Peter