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If I am facing the QuickBooks Payroll Won't Update Error ps038, then how can I determine the stuck paychecks in QB? | Forum

Topic location: Forum home » Support » General Questions
victoria smith
victoria smith May 17 '23

The stuck paychecks in QuickBooks may lead to Payroll Error Ps038 in QuickBooks. So to determine the stuck paychecks, follow the steps given below:

  • To start the process, move to the Edit menu on the top and then hit the Find option. 

  • Following this, you have to choose the Advanced taband then, from the Filter list, opt for the Detail Level option. 

  • After this, you need to go back to the filter list and scroll down to click on the Online Statusoption. 

  • After that, click on the Find option, and it will present you with all the paychecks that were not sent to Intuit. Then, you can check the number of matches from the Find window. 


If still unable to solve this error you can read other solutions on How To Fix QuicKbooks Payroll Error Ps038 or call QuickBooks professionals at toll-free number +1-(855)-955-1942.
The Forum post is edited by victoria smith May 17 '23
#1
Peter Groft
Peter Groft May 22 '23

Error PS038 in QuickBooks Payroll typically occurs when there are issues with downloading or installing payroll updates. To resolve this error, you can follow these troubleshooting steps:


Restart your computer: Sometimes, a simple restart can resolve temporary issues. Restart your computer and try updating QuickBooks Payroll again.


Update QuickBooks: Make sure you have the latest version of QuickBooks installed. Go to the "Help" menu and select "Update QuickBooks." Install any available updates and then try updating QuickBooks Payroll.


Check your internet connection: A stable internet connection is essential for downloading and installing payroll updates. Verify that your internet connection is working properly and that there are no connectivity issues.


Disable antivirus and firewall temporarily: Security software, including antivirus programs and firewalls, can sometimes interfere with the update process. Temporarily disable your antivirus and firewall, and then attempt to update QuickBooks Payroll again. Remember to re-enable them after the update is complete.


Greetings,
Peter

#2
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