When encountering backup failure errors with Intuit Data Protect, you can try the following steps to resolve the issue:

Check your internet connection: Ensure that you have a stable internet connection. Poor or intermittent internet connectivity can cause backup failures. Try accessing other websites or services to confirm that your internet connection is working properly.

Restart your computer and the Intuit Data Protect service: Sometimes, restarting your computer and the Intuit Data Protect service can resolve temporary issues. Close all programs, restart your computer, and then open QuickBooks again to see if the backup failure error persists.

Update QuickBooks and Intuit Data Protect: Make sure you have the latest versions of both QuickBooks and Intuit Data Protect installed. Open QuickBooks and go to the "Help" menu, then select "Update QuickBooks" and follow the prompts to install any available updates. Similarly, check for updates for Intuit Data Protect and install them if available.

Check firewall and antivirus settings: Firewalls and antivirus software can sometimes block Intuit Data Protect from connecting to the internet and performing backups. Temporarily disable your firewall and antivirus software to see if it resolves the backup failure error. If it does, configure the settings of your firewall and antivirus software to allow Intuit Data Protect access.

Greetings,
Peter