We build. You grow.

Get best community software here

Start a social network, a fan-site, an education project with oxwall - free opensource community software

How to Fix QuickBooks error code 15242? | Forum

Topic location: Forum home » Support » General Questions
Lillian Martin
Lillian Martin May 18 '23

Want to eliminate the QuickBooks error code 15242 from its root cause? This error appears on the screen stating “Error 15242: The update did not complete successfully. QuickBooks FCS is damaged or not responding” Or “Error 15242: The payroll update did not complete successfully. QuickBooks FCS is damaged or not responding.” This is basically a QuickBooks update error and can be seen when the user tries to update QuickBooks payroll software. There can be a few factors causing this particular error in QuickBooks. To know more, make sure to read the post till the end. You can also get in touch with our tech support team at 1-888-351-0999 and we will provide you with the best possible support services.


What leads to this error?

The user can experience this issue due to the following factors:

        The user can face this issue if QuickBooks software is installed properly

        Also, if the Intuit QuickBooks file copy service gets damaged

        Or if the QuickBooks FCS service is disabled

        Also, if there is any kind of damage in the company file

        The user could face similar issue in case of unsuccessful update of the payroll

        Another factor can be if the update process ended unsuccessfully.

Steps to fix the issue

The user can try to perform the steps related to validating the payroll membership to fix the issue. The steps involved in this are as follows:

        The very first step is to open the QuickBooks accounting software

        And then, head to the employees tab

        Once done with that, the user needs to select my payroll service followed by account/billing information

        And then, the QuickBooks payroll account maintenance window will open on the screen

        The next step is to close the window and the finance membership will itself be revalidated by QuickBooks

        And lastly, the user needs to reboot the system

        And this will resolve the issue up to certain extent


See Also:  Fix QuickBooks Crashes while Exporting Reports to Excel


The steps discussed above might have helped you in fixing the error perfectly.

But if in case you experience this issue even after performing the steps above, then contacting our QuickBooks pro technical  support team at 1-888-351-0999 is recommended. Our experts can help you in dealing with the QuickBooks error and eliminate it from the root cause. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.