QuickBooks Payroll Error PS060 is a common issue that can occur when you are trying to update or download the payroll. Here are some troubleshooting steps that may help resolve the issue:
Check for updates: Go to the Help menu and click on Update QuickBooks. Make sure that you have the latest version of QuickBooks and Payroll updates.
Verify the subscription: Make sure that your subscription to QuickBooks Payroll is active and up-to-date. You can check your subscription status from the Account Maintenance section.
Repair QuickBooks: If there is any damaged or corrupted file in QuickBooks, it can cause the PS060 error. To repair QuickBooks, go to the Control Panel and click on Programs and Features, then select QuickBooks and click on Repair.
Run QuickBooks in compatibility mode: Right-click on the QuickBooks icon and select Properties. Click on the Compatibility tab and check the box that says "Run this program in compatibility mode for." Select the version of Windows that your computer is running and click Apply.
Restart the QuickBooks Database Server Manager: Go to the Windows Start menu and search for "Services." Locate the QuickBooks Database Server Manager in the list of services, right-click on it, and select Restart.
Disable User Account Control (UAC): Sometimes, the UAC settings can interfere with the QuickBooks update process. To disable UAC, go to the Control Panel and click on User Accounts. Click on ChangeUser Account Control settings and move the slider to the bottom to disable it.
Run QuickBooks as an administrator: Right-click on the QuickBooks icon and select Run as administrator. This will give QuickBooks the necessary permissions to download and install updates.
Contact QuickBooks Support: If none of the above solutions work, it may be necessary to contact QuickBooks Payroll support at +1(855)-738-0359 for further assistance. They can help you troubleshoot the issue and find a solution.
By following these troubleshooting steps, you may be able to resolve the QuickBooks Payroll Error PS060 and successfully update or download your payroll.