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How to Resolve QuickBooks Error 6129: A Comprehensive Guide | Forum

Topic location: Forum home » Support » General Questions
Robert
Robert Jun 7 '23

QuickBooks Error 6129 is a common error that occurs when a user tries to create or open a company file in QuickBooks. This error can be frustrating as it prevents users from accessing their data and can lead to further complications if not resolved promptly.


To resolve QuickBooks Error 6129, you can try the following steps:


  1. Update QuickBooks to the latest version: Ensure that you are using the latest version of QuickBooks. If not, update the software to its latest version.


  1. Use QuickBooks File Doctor tool QuickBooks File Doctor is a tool designed to diagnose and fix common QuickBooks errors. You can download this tool from the official Intuit website and run it to resolve Error 6129.


  1. Disable antivirus software: Sometimes, antivirus software can interfere with QuickBooks and cause errors. Try disabling your antivirus software temporarily and see if the error goes away.


  1. Create a new company file: If the above steps do not work, you can create a new company file and copy the data from the old file to the new one.


  1. Contact QuickBooks support: If none of the above steps work, it is best to contact QuickBooks support for assistance. They can guide you through the troubleshooting process and help you resolve the error.


In conclusion, QuickBooks Error Code 6129 can be resolved by following the above steps. It is essential to resolve this error promptly to avoid any further complications.


Peter Groft
Peter Groft Jun 13 '23

QuickBooks error 6129 occurs when the database connection verification fails or when the QuickBooks company file is being opened or created. Here are some steps you can take to resolve this error:


Update QuickBooks: Make sure you have the latest updates for QuickBooks installed. You can go to the "Help" menu and select "Update QuickBooks" to check for updates and install them if available.


Run QuickBooks File Doctor: QuickBooks File Doctor is a tool provided by Intuit, the company behind QuickBooks, to fix common company file issues. Download and run the QuickBooks File Doctor from the official Intuit website. It will scan and repair any issues with your company file that may be causing the error.


Disable antivirus or firewall temporarily: Sometimes, antivirus or firewall settings can interfere with the QuickBooks database connection. Temporarily disable your antivirus or firewall and try opening or creating the company file again. If the error is resolved, you may need to add QuickBooks as an exception in your antivirus or firewall settings.


Rename the .ND and .TLG files: These files are part of the QuickBooks database and may get corrupted, causing the error. Locate the folder where your company file is stored, usually in the QuickBooks default folder. Look for files with the same name as your company file but with the extensions .ND and .TLG (e.g., MyCompanyFile.qbw.nd and MyCompanyFile.qbw.tlg). Rename these files by adding ".old" at the end (e.g., MyCompanyFile.qbw.nd.old and MyCompanyFile.qbw.tlg.old). This will allow QuickBooks to recreate these files when you open the company file again.


Create a new QuickBooks company file: If the above steps do not resolve the error, you can try creating a new company file and then import your data into it. Open QuickBooks and go to the "File" menu, then select "New Company" and follow the prompts to create a new company file. Once created, you can import your data from the old company file into the new one.


Regards,
Peter