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Support Questions - Profile Cover | Forum

Sergey Kambalin
Sergey Kambalin Jan 29 '13
Feel free to ask anything about the plugin
The Forum post is edited by Sergey Kambalin Jan 29 '13
Carlos Urban
Carlos Urban Feb 7 '13
Is it possible that the plugin is not running with 1.5.1? When I try to install it, Oxwall reports "Invalid plugin archive". When I copy the folder with ftp and go to setting, I get no text. When I try to upload pictures from profil, i get error messages - see screenshots.
Attachments:
  07-02-2013 09-22-23.png (21.9Kb)
  07-02-2013 10-12-17.png (78.37Kb)
  07-02-2013 10-13-04.png (59.18Kb)
  07-02-2013 10-13-41.png (54.32Kb)
Sergey Kambalin
Sergey Kambalin Feb 7 '13

Hello Carlos,


It seems that the script doesn't have writable permission for the following directories:

ow_userfiles, ow_pluginfiles, ow_static. You should set 777 permissions for these directories ( recursively ) and reinstall the plugin. 


Sergey

Carlos Urban
Carlos Urban Feb 7 '13
Yes, you are right. After changing the server some permissions have changed. Thank you!
Carlos Urban
Carlos Urban Feb 7 '13
But the problem with the languagestrings still exists.
Sergey Kambalin
Sergey Kambalin Feb 7 '13

Carlos Urban,

You need to reinstall the plugin or upload the language pack ( langs.zip ) from the plugin directory.
Carlos Urban
Carlos Urban Feb 7 '13
I reinstalled it three or four times, but it is everytime the same. I try to install other plugins - without problems. Your plugin is working, but there is a problem with the including of languages on my system.
Sergey Kambalin
Sergey Kambalin Feb 7 '13

Carlos Urban,


Please check the following directory: ow_pluginfiles/admin/languages

It should have writable permissions ( 777 ), also all of the subdirectories should have these permissions too: export/, import/, tmp/


Also you can try to upload the plugin's language pack ( langs.zip ) via admin panel.


Sergey


Carlos Urban
Carlos Urban Feb 8 '13
Manual upload solved the problem. Thank you for your support.
Brandon
Brandon Sep 8 '13
How may I go about changing the location of the user avatar?
Mon
Mon Aug 20 '14
i havent got the download for Profile Cover.


see attached

Attachments:
  download issue.PNG (25Kb)
Mon
Mon Aug 20 '14
its been almost a week since i bought this one
Simone
Simone Sep 21 '14
Hi,

can I change the first line with username with another value of progile questions?

thank you

Sergey Kambalin
Sergey Kambalin Sep 21 '14
Hello Simone,


You can not change it from the plugin settings. It requires code modification.

Simone
Simone Sep 22 '14
ok thank you
SC
SC Dec 8 '14
Hi, does this plugin work with 1.5.3 version and macabre theme?
Jasper Esmalla
Jasper Esmalla Dec 11 '14
I believe i emailed you about questions but have not received a reply
Jasper Esmalla
Jasper Esmalla Jan 10 '15
where is the demo access code? I can't signup or signin in your demo page
Sergey Kambalin
Sergey Kambalin Jan 11 '15
Hello,


Someone deleted first two demo users ( demo1 and demo2 ). I registered them back. You can use these users ( demo1...10 and password demo ).

Arm
Arm Mar 24 '15
Where can i get previous version of this plugin ? I am using oxtail 1.5.3 and do not want to upgrade to 1.7 . I upgraded your plugin and it broke my site . when you click on profile it shows blank page. When i deactivate your plugin everything works fine. 

Please send me old version compatible with 1.5.3 

Thank you 

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