Ibotta offers 24/7 support to its users, providing help and guidance when needed. You can find all the information you need here https://ibotta.pissedconsumer.com/customer-service.html Their dedicated team is working 24/7 to verify information on receipts, including details such as items, amounts, and transaction dates. However, if you submit tickets through the Ibotta Help Center, it may take up to 2 business days for a response.