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Different Strategies to Fix Subscription error in QuickBooks Desktop | Forum

Topic location: Forum home » Support » General Questions
Joey Williams
Joey Williams Oct 9 '23

Users of QuickBooks can face different subscription errors. One form of this error comes as a message “Your QuickBooks subscription has lapsed”. Most of the times, this error reflects that subscription of your copy of QuickBooks Desktop is expired. To master the steps for fixing Subscription has lapsed error in QuickBooks, read this article till the end.


Methods to troubleshoot Subscription has lapsed error in QuickBooks Desktop

Users should perform the following methods to resolve this subscription error in QB Desktop.

Method 1: Update billing info

Updating the billing information can fix Subscription error in QuickBooks. The process to update billing info in QB is:

  • Access Customer Account Management Portal (CAMPs) using correct credentials.
  • Go to products and services list, then opt QuickBooks Desktop.
  • Tap on Product information, then go for Edit option in vicinity of Payment Method.
  • Go to payment information, then go for Save and Close tab.
  • Run QB, go to Help, then Manage My License.
  •  Choose the Online Sync License Data option.


Method 2: Repair QuickBooks desktop

Repairing QuickBooks desktop can also fix Subscription error. The steps are:

  • Go to the Control Panel, and then Programs and Features.
  • Then, choose QuickBooks, then right-click to go for Uninstall/Change, and then Repair.
  • When the program has repaired, restart QuickBooks. This should fix the subscription error in QB.


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