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QuickBooks Won't Open or Doesn't Start - What to do? | Forum

Topic location: Forum home » Support » General Questions
Adelina Martin
Adelina Martin Nov 8 '23

As we all know that, QuickBooks desktop is a most popular and renowned accounting software used by organizations of all sizes. This software helps speed up the process of accounting and bookkeeping. It also becomes easier to handle taxation, payroll processing, and management of other financial matters. One of the basic problems user’s faces is these days is ‘QuickBooks does not open or QuickBooks doesn’t response’.

This problem might occur because of technical issues or due to an incorrect installation of QuickBooks files. In this article, we will look at the most common reasons for the occurrence of QuickBooks Won’t open error and the possible ways to get rid of from it.

Causes of QuickBooks desktop Won’t open issue

It is important to understand the main cause of a problem. QuickBooks may not open for reasons like -

  • Damaged or corrupted installation files
  • System compatibility
  • Data integrity issues
  • Security software interference
  • Conflicting applications or process
  • User-specific settings
Ways to fix QuickBooks desktop won’t open or not opening problem

Once you know the issue, you can develop targeted solutions to resolve the problem. Checkout the DIY methods in order to rectify the QuickBooks desktop won’t open issue:

Way 1: Restart your device

A very simple way is to restart your computer. At times, background apps or temporary glitches can interfere with QuickBooks desktop. Once you have restarted your PC successfully, all temporary files will be cleared, and the system will be refreshed.

Way 2: Run the QuickBooks install diagnostic tool

QuickBooks install diagnostic tool can help in the resolution of diversified error codes in QuickBooks. The steps to use it are:

  • Initially, you need to navigate to the official Intuit website and download the install diagnostic tool from there.
  • After that double-click on it and start the installation.
  • Now open the diagnostic tool and select the start the scan option. The tool will scan your system for any problems related to installation.

  • Once the scan is done, you will get a report on the issues found during the scanning process. Just follow the prompts, and the errors will be fixed.

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Peter Groft
Peter Groft Nov 13 '23

Repair your company file: Use the QuickBooks File Doctor tool to repair your company file.


Repair the QuickBooks installation: Open the Control Panel and click on Programs and Features. Select QuickBooks from the list of programs and click on Repair.


Reinstall QuickBooks: If all else fails, you may need to uninstall and reinstall QuickBooks. This will remove all of your QuickBooks data and settings, so it is important to back up your company file before proceeding.


Disable antivirus or firewall: Temporarily disable your antivirus or firewall software and try to open QuickBooks again.


Check network connectivity: Make sure that all computers on the network are connected properly and that the network is working correctly.


Regards,
Peter