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Guide to Resolve the QuickBooks Error Code 12157 | Forum

Topic location: Forum home » Support » General Questions
Adelina Martin
Adelina Martin Nov 10 '23

Error Message 12157 in QuickBooks Payroll can be challenging and frustrating for users when they operate some accounting tasks. There can be several factors that can cause this annoying error on your software. Some possible causes are as - if there some incompatible system components persists, also any type of registry errors or if there any Active X issues on your Windows.

This error can also be caused by installing multiple versions of QuickBooks desktop in the same year and limited firewall settings. Through this informative post today, we are going to providing six DIY fixes for this QuickBooks payroll error code 12157 in this guide to help you fix the problem and restart your QuickBooks system.

How to Fix QuickBooks Error Code 12157?

Follow the below given methods in order to rectify the error code 12157 in QuickBooks:

Solution 1: Check your network settings
  • First of all, open the Chase banking website and make sure you have a secure internet connection.
  • You can’t open a new version of QuickBooks, if you can’t open a Chase account. It is recommended that you contact your Internet Service Provider (ISP) for support and assistance.
  • If you can access the Chase banking page, you can proceed with the steps below:
  • Select Help = Internet Connection Settings
  • Then, select Use My Computer Internet Connection Settings to establish a connection when this application reaches the Internet, select First
  • Then select Advanced Connection Settings
  • Then, on the Advanced tab, select Restore Advanced Settings.
  • Then select OK then Done
  • Once this is done, you can update your QuickBooks Desktop.
Solution 2: Install personal firewalls
  • Make sure that firewalls and Internet security settings are properly configured.
  • Then, you need to go to the following files. Make sure that ports 80 and 443 should be opened.
  • These are the executables associated with QuickBooks. Set the specified firewall ports that match the QuickBooks Desktop version:
  • QBServerUtilityMgr.exe
  • QBGDSPlugin.exe
  • QBDBMgr.exe
  • FileManagement.exe
  • Dbmlsync.exe
  • AutoBackupExe
  • DBManagerExe
  • FileMovementExe
  • QBCFMonitorService.exe
  • QBDBMgrN.exe
  • QBLaunch.exe
  • QBW32.exe

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Peter Groft
Peter Groft Nov 13 '23

To resolve QuickBooks Error Code 12157, you can try the following steps:

1. Verify Internet Connectivity:

Ensure your computer is connected to the internet and that the internet is functioning properly.

Check for any network disruptions or internet connectivity issues.

2. Check Firewall Settings:

Temporarily disable any antivirus or firewall software and try to open QuickBooks again.

If the error disappears, you may need to adjust your firewall settings to allow QuickBooks to access the internet.

3. Restore Advanced Settings:

Open the QuickBooks Tool Hub.

Select the "Company File Issues" tab.

Click on the "Restore Advanced Settings" button.

Follow the on-screen instructions to restore the advanced settings.

4. Update Payroll Tax Tables:

Download the latest payroll tax tables from the QuickBooks website.

Install the downloaded tax tables by following the on-screen instructions.

5. Verify SSL Certificate:

Check if your computer's SSL certificate is valid and up to date.

If the SSL certificate is invalid or expired, update it to a valid one.

6. Reset QuickBooks Updates:

Open the QuickBooks Tool Hub.

Select the "Installation Issues" tab.

Click on the "Reset QuickBooks Updates" button.

Follow the on-screen instructions to reset the QuickBooks updates.