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HOSTGATOR hosting problem with Email Sending | Forum

Topic location: Forum home » Support » General Questions
Johan
Johan Feb 26 '13
Anybody ... Do you have a solution to the fact that I cannot SND email from myOXWALL site which I am hosting on HOSTGATOR ?
Hostgator cannot help and even the OXWALL people couldn't help ever since I asked for help sinvce 4 months ago.

Tester
Tester Feb 26 '13
Are you still stuck with the problem, Johan ?
Johan
Johan Feb 26 '13
Yup I am still stuck !!
Tester
Tester Feb 26 '13
Now, on second thoughts, I am confused.

What or from where did you try to send emails? Invite Friends, for instance?

Or you mean mass mailing.

The Forum post is edited by Tester Feb 26 '13
Johan
Johan Feb 26 '13
I have tried sending email from :
INVITE NEW MEMBER (in admin panel)
CONTACT US (at bottom of site)
MASS MAILING
VERIFICATION email

NONE OF THE ABOVE WORK...
It reports "Email Sent" but it doesn't go anywhere or arrive anywhere
Johan
Johan Feb 26 '13
Conclusion : NO EMAL SENDING WORKS
Purusothaman Ramanujam
Is cron running?

Have you setup SMTP or default mail settings?

Are you able to see emails in the ow_base_mail table? If the content is present there, it means that your cron is not running.



Tester
Tester Feb 26 '13
Help reached at last :)
The Forum post is edited by Tester Feb 26 '13
Rodney
Rodney Feb 26 '13
My Contact Us plugin is not sending mail either.  I saw the post above, where is the ow_base_mail table file located?
Unique
Unique Feb 26 '13
ow_base_mail
Your Database
Rodney
Rodney Feb 26 '13
OK, I found it. First time I have been there. It says 0 records.

Rodney
Rodney Feb 26 '13
Email Verify works though.
Rodney
Rodney Feb 26 '13
I sent a message to myself and then check the database and the message is there. When I run the cron it then shows 0 records but I never get the email. I have tried two email addresses and I don't get the email at either one.

Rodney
Rodney Feb 26 '13
Hmmm, it is working now. Has not worked since I setup oxwall but ever since I logged into my data base and looked inside that file it seems to be working.. Strange.
Purusothaman Ramanujam
Just check with your host and ask for your email server log.

Some host has limit on sending X number of mails/hour.

Also check if the mails are in your spam.
Tester
Tester Feb 27 '13
Email verification won't work at times for reasons that have nothing to do with Oxwall.

The worst part of it is that a screen that announces the 'sent' news.  The screen/page just won't go away until you get the Oxwall mail, click the confirmation link, and see a new page opening for you to enter. If somehow the mail is not delivered, you are stuck with that page for good.
Purusothaman Ramanujam

Quote from Tester If somehow the mail is not delivered, you are stuck with that page for good.

Clearing the cache or using another browser will help.
Tester
Tester Feb 27 '13
Clearing the cache DOES NOT (even after cold booting),
Using another browser DOES, of course:)
Purush, it needs a QUIT button, really.
The Forum post is edited by Tester Feb 27 '13
Johan
Johan Feb 27 '13
I now get this message....

/bin/sh: http://eliteteam.co.za/ow_cron/run.php: No such file or directory

  Why ??
Purusothaman Ramanujam
It's usually php or wget to use for cron. so contact your cron to get the command for that.
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