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QuickBooks Unable to Locate PDF Viewer Problem | Forum

Topic location: Forum home » Support » General Questions

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Adelina Martin Jan 5

Opening of QuickBooks PDF files in the PDF viewer can be fraught with several errors. The QuickBooks PDF viewer error is a major issue and generally indicates a damaged PDF file. It may also be caused due to other actors, all of which are discussed in this blog. So, go through this full article and get an insight into the various causes and troubleshooting techniques to fix QuickBooks Unable to locate PDF Viewer.

What can cause QuickBooks Unable to locate PDF Viewer?

This error can be instigated due to:

Adobe Reader not the default PDF viewer.
Another possible trigger is the PDF file trying to open is damaged.
Sudden system shutdown while saving the PDF file previously, causing its corruption
The Qbprint.qbp file is corrupted in the QuickBooks folder. It is necessary for PDF and printing operations.

Methods to Permanently Resolve QuickBooks PDF Viewer Error

Go though the various methods explained in this section and implement them one by one to fix the error.

Method 1: Rename QBPrint.qbp File

At first, open the File Manager (Win + E).
After that the user need to go to Organize and from there, choose Folder and then Option.
And then remove the check mark from hidden discs, files, or folders.
You now have to look for the file named "qbp".

And then, rename it and save the changes.
In the last step, try viewing the PDF file again in the PDF viewer.

Method 2: Make Adobe Reader as the default

For users of Windows 10:

Make a move to the start menu, and from there go to Windows Settings
After that go to the Apps.

In the next step hit a click on Default applications and here look for 'PDF'. Choose the default application.
And then choose Adobe Reader.

For users of Windows 8, 8.1, and 7:

Under this process, head to the Start menu.
After then, go for Control Panel, and then Programs.
And further, click on Set default programs and opt for Adobe Reader.
Then, you need to click on Set this Program as Default option.
Now, try opening the PDF file using Adobe Reader.

Method 3: Reinstall Adobe Acrobat

Initially, go to Control Panel.
Heading forward, go to the Programs and Features and choose Adobe Acrobat.
Then, click on the Uninstall option at the top.

Now, restart the computer and go for a fresh installation of Adobe Reader which is compatible with your system. Make sure to download it from the official website of Adobe.
And lastly, open the same PDF file using the newly installed Adobe Reader program.

Read More....!!!

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QuickBooks Unable to Locate PDF Viewer Problem | Forum