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QuickBooks Error 1402 | How to fix this installation issue? | Forum

Topic location: Forum home » Support » General Questions
Adelina Martin

QuickBooks error code 1402 is one of most commonly reported errors in the recent times. This error is often triggered as a result of incomplete or inappropriate installation of the software. This error code comes up with an error message stating “couldn’t open key”. If you are facing any such error, so make sure to read this post. Moreover, the user can also get in touch with our QuickBooks enterprise support team via our toll-free number i.e. 1-800-761-1787.

Our team will ensure to provide the best possible services round the clock and also will fix the error for you.

Triggers to QuickBooks error 1402
  • QuickBooks installation on the system got corrupted somehow
  • Or the CD that was used for installation got damaged
  • The user can also encounter this error if there is inappropriate or partial QB installation
  • Another factor causing any such error can be, Microsoft windows is not updated
Steps to resolve QuickBooks error 1402

The user can simply download the QuickBooks install diagnostic tool, in order to get rid of the issue. Also, the user can update the MS windows and Install available updates and get rid of this error. The steps involved in this process are as follows:

  • First of all, the user needs to click on the Start tab
  • And then search and spot check for updates tab
  • Now, hit check for updates and find out if any updates available
  • Moving ahead, the user needs to install all the pending updates
  • And then reboot the system for changes
Reinstallation of QuickBooks

The user can also reinstall QuickBooks to get rid of QuickBooks error 1402. The steps to be followed are as follows:

  • The very first step is to press start tab and then search for control panel
  • After that, the user needs to open control panel and then hit programs and feature tab and then move to add or remove programs
  • The next step us to find QuickBooks and select and hit Uninstall option
  • And then reboot the system and reinstall QuickBooks desktop
Use the QuickBooks Install Diagnostic Tool
  • First of all you need to open the QuickBooks Tool Hub.
  • After that choose Installation Issues.
  • Then Select QuickBooks Install Diagnostic Tool here.
  • Once the installation done reboot your computer.
Conclusion

This brings us to the end of this post, where we hope that the information shared will help the user in fixing the QuickBooks error code 1402. Moreover, if the user faces any difficulty even after carrying out the steps listed above, then in that case the user can call us at our toll-free number 1-800-761-1787, as our QuickBooks error support experts will be there to fix the error for you.