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Error 500 Internal Server Error. | Forum

kenny wong
kenny wong Apr 1 '13
hi, when i tried to install the oxwall to the server in the last step when click on the finish button it hit the error "Error 500 internal Server Error". the server meet all the requirement requested but still hit the problem. please help and advice. thanks
Michael I.
Michael I. Apr 1 '13
Check into the error_log on your server and let us know about the errors there.
kenny wong
kenny wong Apr 1 '13
there is not error on the error_log but it is fail to complete the final step of installation. please help .
The Forum post is edited by kenny wong Apr 1 '13
Michael I.
Michael I. Apr 1 '13
Check into this topic http://www.oxwall.org/forum/topic/4661 and come back when you have more information.
kenny wong
kenny wong Apr 1 '13
Sir,


i followed this guide but the error still the same, but when i http://domain.com , it showed


 Your hosting account doesn't meet the following requirements:

  • safe_mode must be Off(currently On)

but i checked on the phpinfo , it is set to off. please help 

kenny wong
kenny wong Apr 2 '13
Anyone can help on this ? thanks
Michael I.
Michael I. Apr 3 '13
Kenny, you should contact your hosting company and ask them to disable safe_mode completely for your account. It seems that it is not disabled completely.
kenny wong
kenny wong Apr 4 '13
Dear Sir,


the hosting is at our server, it has been disable, i checked on the hosting setting and php.ini , it set to off. please help 

orela
orela Apr 4 '13
Hello


I had a similar problem please read how i solve it:

http://www.oxwall.org/forum/topic/9832


Pete
Pete Apr 4 '13

this is the directive you need to add to  .htaccess file

php_value safe_mode "0"

 

.

The Forum post is edited by Pete Apr 4 '13
kenny wong
kenny wong Apr 4 '13
Hello, 


i follow the guide set 644 but it is still can't to install , please advice


pete,


for your information , i am using plesk for windows , so it is not using .htaccess, instead of url rewrite


thanks 

orela
orela Apr 5 '13
It looks like the Oxwall script has many issues in installation...

Maybe the Oxwall team will improve the script installation.

I think the best way before running the installation of this script is to run a script that checks:

Software requirements, files permissions and directories cron permissions,...

If every thing is OK than it should run the installation.

Today if something get wrong (even file permission) you get error 500 with no other message (even in debug mode).


kenny wong
kenny wong Apr 8 '13
thank orela for the comments which i totally agree with your point.


anyone else can help to solve this problem ? thanks 

Rainier Sotelo
Rainier Sotelo Apr 24 '13

Quote from Michael I. Check into the error_log on your server and let us know about the errors there.


Quote from Michael I. Check into the error_log on your server and let us know about the errors there.

Hello Michael I,

I have the bellow mentioned issues on my server Error Log, please help.

Cheers,
Rainier
Rainier Sotelo
Rainier Sotelo Apr 24 '13
Hello Michael I,

I have the bellow mentioned issues on my server Error Log, please help.
[Wed Apr 24 04:22:30 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/404.shtml
[Wed Apr 24 04:22:30 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/browse.php
[Wed Apr 24 04:22:08 2013] [error] [client 78.138.107.3] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:22:08 2013] [error] [client 78.138.107.3] File does not exist: /home/triskeli/public_html/blogs, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:21:34 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:21:33 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:21:33 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:19:15 2013] [error] [client 31.210.100.68] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:19:00 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:18:59 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:18:59 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:18:36 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:18:36 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:18:35 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:18:11 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:18:11 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:18:11 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:14:33 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:14:32 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:14:32 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:12:36 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/404.shtml
[Wed Apr 24 04:12:36 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/browse.php
[Wed Apr 24 04:10:33 2013] [error] [client 108.163.243.50] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:10:33 2013] [error] [client 108.163.243.50] File does not exist: /home/triskeli/public_html/blogs, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:08:43 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/404.shtml
[Wed Apr 24 04:08:43 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/easyshopping
[Wed Apr 24 04:07:36 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:07:36 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:07:36 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:07:35 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:07:34 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:07:34 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:07:11 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:07:10 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:07:10 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:04:50 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 04:04:50 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:04:50 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 04:02:38 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/404.shtml
[Wed Apr 24 04:02:38 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/browse.php
[Wed Apr 24 04:00:40 2013] [error] [client 173.236.71.186] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://www.triskelionhandshake.com/
[Wed Apr 24 03:55:43 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 03:55:43 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:55:43 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:55:31 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 03:55:31 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:55:31 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:53:39 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 03:53:39 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:53:39 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:52:27 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 03:52:27 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:52:27 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:52:01 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/404.shtml
[Wed Apr 24 03:52:01 2013] [error] [client 66.249.76.94] File does not exist: /home/triskeli/public_html/browse.php
[Wed Apr 24 03:51:44 2013] [error] [client 91.198.94.225] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://triskelionhandshake.com/
[Wed Apr 24 03:51:43 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/404.shtml, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:51:43 2013] [error] [client 91.198.94.225] File does not exist: /home/triskeli/public_html/join.php, referer: http://triskelionhandshake.com/join.php
[Wed Apr 24 03:51:05 2013] [error] [client 80.93.213.249] client denied by server configuration: /home/triskeli/public_html/.htaccess, referer: http://www.triskelionhandshake.com/

Cheers,
Rainier
Michael I.
Michael I. Apr 25 '13
What is your site URL? Is that http://triskelionhandshake.com/ ? It seems that your website is not functioning at all. Did you complete the installation?
Eddie Hakan
Eddie Hakan May 1 '13
it is .htaccess & permission issue in some directory... specially when try to install a new one.. even update/upgrading oxwall...


but in .htaccess file, you might try to disable +followsymlinks and replace with symlinksifownermatch like below :


#Options +FollowSymLinks 

Options +SymLinksIfOwnerMatch


which is.. in my case.. it works...


The Forum post is edited by Eddie Hakan May 3 '13