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Technical Tip: Troubleshooting 5G SIM cards and LTE modem issues on FortiGate using CLI commands | Forum

Topic location: Forum home » Support » General Questions
Patty Long
Patty Long May 14
FortiGate devices with a 5G SIM card and LTE modem support provide critical connectivity options for remote and backup networking. However, issues may arise that affect the functionality of these connections. Troubleshooting using the CLI can help diagnose and resolve such problems effectively.   Troubleshooting 5G SIM Card and LTE Modem Issues: Log in to the FortiGate device using SSH or another remote access method with administrative privileges.  
  1. Collect Modem and SIM Card Information. Use the following commands to gather information about the connected 5G SIM card and LTE modem:

diag sys lte-modem modem-details

 

Displays detailed information about the connected LTE modem, including its model, firmware version, and other relevant details.

 

diag sys lte-modem sim-info

 

Provides information about the SIM card inserted into the LTE modem, including ICCID (Integrated Circuit Card Identifier), IMSI (International Mobile Subscriber Identity), and other SIM-related details.

 

diag sys lte-modem signal-info

 

Shows signal strength and quality information for the LTE modem, including metrics like RSSI (Received Signal Strength Indicator) and RSRP (Reference Signal Received Power).

 

diag sys lte-modem data-session-info

 

Provides details about the active data session on the LTE modem, including IP address assignment and session status.

 

exe lte-modem wireless-profile list

 

Lists the available wireless profiles for the LTE modem, which may include APN (Access Point Name) settings and other wireless configuration parameters.

 

fnsysctl ifconfig wwan

 

Displays information about the WWAN (Wireless Wide Area Network) interface, which is often associated with LTE modem connectivity.

 

  1. Check Network Connectivity: Use standard networking tools like `ping` and `traceroute` to test connectivity from the FortiGate device to external destinations via the 5G SIM card and LTE modem connection. This can help pinpoint where connectivity issues are occurring.
execute ping <destination-ip> execute traceroute <destination-ip>   Replace `<destination-ip>` with the IP address you want to test connectivity to.  
  1. Enable LTE Debugging. To gather more detailed information for troubleshooting, enable LTE debugging using the following commands:
diag debug disable diag debug reset diag debug console time enable diag debug app lted -1 diag debug enable  
  1. Monitor LTE Debug Output. Wait for about 5 minutes while the debugging output is generated. During this time, periodically run the following command to view the LTE daemon debug output and gather information about potential issues:

 

diag test application lted 9

 

  1. Disable LTE Debugging. After collecting sufficient debugging information, disable LTE debugging using the following command:

 

diag debug disable

  Conclusion:   Troubleshooting 5G SIM card and LTE modem issues on a FortiGate device using CLI commands can help identify and resolve various problems that may affect network connectivity. Following these steps and reviewing the relevant information will assist in efficiently diagnosing and addressing connectivity issues. Always exercise caution when running debugging commands and perform these changes during a maintenance window to minimize disruption to FortiGate operations.
Ashwin Campbell
Troubleshooting 5G SIM cards and LTE modem issues on FortiGate using CLI commands can be a bit tricky, but it's doable. One thing you can try is checking the SIM card and modem status using the CLI commands. You can use commands like ""show system interface"" or ""get system status"" to see if the SIM card and modem are detected and functioning properly. If the SIM card and modem are not detected, you might need to reseat the SIM card or check the modem connections. Sometimes, a simple reset can fix the issue. If that doesn't work, you might need to contact Simify support for further assistance.
Overall, troubleshooting these issues can be a bit technical, but with the right commands and guidance, you should be able to get things sorted out.
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Best Immigration Consultants in Chandigarh: The Sunshine Immigration Consultancy for Study Visas


Introduction


When it comes to planning your future education abroad, the importance of choosing the right immigration consultancy cannot be overelaborate. In Chandigarh, The Sunshine Immigration Consultancy stands out as the premier choice for individuals seeking reliable and expert guidance for study visas and the best immigration consultant in Chandigarh. This complete blog will delve into why The Sunshine Immigration Consultancy is the best in Chandigarh for study visas, covering every aspect of their services, success stories, and what sets them apart in the competitive field of education consultancy.


Table of Contents

  1. Why Choose an Immigration Consultant for Study Visas?
  2. About The Sunshine Immigration Consultancy
  3. Study Visa Services Offered
  4. Why The Sunshine Immigration Consultancy is the Best
  5. Success Stories
  6. The Process: Step-by-Step Guide
  7. FAQs
  8. Conclusion
  9. Contact Information

Why Choose an Immigration Consultant for Study Visas?


Navigating the process of obtaining a study visa involves complex legal procedures, wide-ranging documentation, and careful planning. Here are a few reasons why hiring a professional immigration consultant for study visas is crucial:


Expertise


Immigration consultants possess in-depth knowledge of visa laws, procedures, and documentation requirements. Their expertise ensures that applications are error-free and submitted on time with all your details.


Stress-Free Process


The process of obtaining a study visa can be overwhelming for any individual. Consultants handle the intricacies, allowing you to focus on preparing for your education abroad.


Higher Success Rate


Consultants are aware of the common difficulties and best practices, which significantly increases the chances of visa application support.


Personalized Guidance


Consultants provide custom-made advice based on individual circumstances, ensuring that every client receives the best possible support.


About The Sunshine Immigration Consultancy


Located in the heart of Chandigarh, The Sunshine Immigration Consultancy has established itself as a trusted and reputable name in the field of study visa immigration services. With a team of experienced professionals, the consultancy offers inclusive solutions to students aspiring to study abroad.


Mission


To provide transparent, reliable, and efficient study visa consultancy services, helping students achieve their dreams of pursuing education abroad specially in UK.


Vision


To be the leading study visa consultancy in Chandigarh, known for our expertise, integrity, and exceptional client service.


Study Visa Services Offered


The Sunshine Immigration Consultancy offers a wide range of services to cater to different study visa needs for all kind of individuals:

  1. University and Course Selection
  • Guidance on selecting the right course and institution based on the student’s academic background and career aspirations.
  1. Admission Applications
  • Assistance with filling out and submitting admission applications to various universities and colleges on time.
  1. Documentation Assistance
  • Assistance in preparing all necessary documents, including transcripts, letters of recommendation, and personal statements.
  1. Visa Application
  • Groundwork and submission of visa applications, ensuring all requirements are met and documents are in order.
  1. Interview Preparation
  • Comprehensive preparation for visa interviews, including mock interviews and tips on how to succeed.
  1. Pre-Departure Orientation
  • Providing students with important information about their destination country, including accommodation, cultural norms, and important contacts.

Why The Sunshine Immigration Consultancy is the Best Experienced Team


The consultancy boasts a team of seasoned professionals with extensive knowledge of study visa procedures. Their collective experience ensures that every student receives top-notch service.


Client-Centric Approach


At The Sunshine Immigration Consultancy, the student’s needs and aspirations are paramount. The team provides personalized guidance, ensuring that every step of the process is tailored to the student’s unique situation who are coming from Punjab, Haryana and near by states.


High Success Rate


With a proven track record of successful visa applications, The Sunshine Immigration Consultancy has earned the trust of its clients. Their meticulous attention to detail and comprehensive support significantly increase the chances of visa approval. Best Immigration Consultants in Chandigarh


Transparent Process


Transparency is a core value at The Sunshine Immigration Consultancy. Students are kept informed at every stage of the process, ensuring clarity and trust.


Comprehensive Support


From the initial consultation to pre-departure orientation, the consultancy offers end-to-end support. Students receive assistance with documentation, application submission, and even acclimatization to their new country.


Affordable Services


Despite offering premium services, The Sunshine Immigration Consultancy maintains competitive pricing. They believe that expert study visa support should be accessible to everyone.


Success Stories


The true measure of an immigration consultancy’s success is in the stories of its clients. Here are a few testimonials from satisfied clients of The Sunshine Immigration Consultancy:


Testimonial 1


“I was overwhelmed by the complex process of applying for a student visa to Canada. The Sunshine Immigration Consultancy made the entire process seamless and stress-free. Thanks to their expert guidance, I am now studying at my dream university!” — Priya S.


Testimonial 2


“The team at The Sunshine Immigration Consultancy was incredibly supportive throughout my journey to secure a study visa for Australia. Their attention to detail and personalized advice made all the difference.” — Rajesh K.


Testimonial 3


“I highly recommend The Sunshine Immigration Consultancy for anyone looking to study abroad. They helped me secure a study visa to the UK with ease and professionalism.” — Anjali M.


The Process: Step-by-Step Guide

  1. Initial Consultation

The process begins with a detailed consultation where the student’s goals and eligibility are assessed. This helps determine the best study visa pathway.

  1. University and Course Selection

The consultancy assists in selecting the accurate course and institution based on the student’s academic background and career aspirations.

  1. Document Preparation

The consultancy helps with the collection and preparation of all required documents, ensuring they meet the specific requirements of the chosen institution and country.

  1. Application Submission

Once the documentation is complete, the application is submitted to the relevant universities and colleges. The consultancy monitors the application status and provides updates to the students.

  1. Visa Application

The consultancy prepares and submits the visa application, ensuring all requirements are met and documents are in order.

  1. Interview Preparation

If a visa interview is required, the consultancy offers comprehensive preparation sessions, including mock interviews and tips on how to succeed.

  1. Pre-Departure Orientation

Upon visa approval, the consultancy provides essential information about the destination country, including accommodation, cultural norms, and important contacts.


FAQs

  1. What makes The Sunshine Immigration Consultancy the best in Chandigarh for study visas?

The consultancy’s experienced team, client-centric approach, high success rate, and comprehensive support make it the best choice for study visa services in Chandigarh.

  1. How much do the services cost?

The cost of services varies based on the specific requirements of the student. However, The Sunshine Immigration Consultancy offers competitive and affordable pricing.

  1. What countries do they provide study visa services for?

The consultancy provides study visa services for a range of countries, including Canada, Australia, New Zealand, the UK, and the USA.

  1. How can I get started?

You can start by scheduling an initial consultation with The Sunshine Immigration Consultancy. Contact them via phone, email, or visit their office in Chandigarh.


Conclusion


Choosing the right immigration consultancy is crucial for a successful and stress-free study visa application process. The Sunshine Immigration Consultancy in Chandigarh stands out as the best choice, offering expert guidance, personalized support, and a proven track record of success. Whether you’re looking to study in Canada, Australia, the UK, or any other destination, The Sunshine Immigration Consultancy is your trusted partner.

Contact Information

The Sunshine Immigration Consultancy
SCO-497–498, Level 1, Sector 35 C, Chandigarh
Phone: 90758 90758
Email: info@sunshineimmi.com
Website: www.sunshineimmi.com

Embark on your education journey with confidence. Contact The Sunshine Immigration Consultancy today and take the first step towards your dreams!

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