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1.7 Messages Error | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting

Pages: 1 2 »

Sean Jul 9 '14

1.7 Upgrade seems to have gone well apart from the messages section.

I've set it to Mailbox only, but there seems to be an error in getting the messages, and also in the base_ping when message details are checked.

I seem to get these errors:

[09-Jul-2014 11:10:06 Europe/London] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 72 bytes) in /home/owned/public_html/trythis/ow_core/entity.php on line 65

[09-Jul-2014 11:10:15 Europe/London] PHP Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 32 bytes) in /home/owned/public_html/trythis/ow_core/database.php on line 433

See attached

Attachments:

ping error.png (41.06Kb)
messages.png (11.87Kb)

Team

ross Jul 9 '14

Sean you will need to increase the limit: php_value memory_limit

As to the ping error, enable debug mode and see what the actual error are and paste them here, so we could proceed.

Sean Jul 9 '14

Debug mode is enabled, but nothing is included with the the ping response, see attached:

The only errors I'm getting in the log are the limit ones.

Attachments:

header.png (82.73Kb)
preview.png (45.26Kb)
response.png (43.73Kb)

Team

ross Jul 9 '14

Alright, increase the limit first and see if the errors persists.

Sean Jul 9 '14

Increased to 100MB, but still the same error, you can see that the memory size limit has been increased, but it's still saying not enough :/

[09-Jul-2014 11:53:57 Europe/London] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 78 bytes) in /home/owned/public_html/trythis/ow_core/entity.php on line 71

[09-Jul-2014 11:54:05 Europe/London] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted (tried to allocate 32 bytes) in /home/owned/public_html/trythis/ow_core/database.php on line 433

The Forum post is edited by Sean Jul 9 '14

Sean Jul 9 '14

Okay it's definitely the mailbox plugin.

When I disable it the ping requests respond OK with code 200.

Humm, not sure what else I can do to narrow the issue down?

Sean Jul 10 '14

Any ideas on this yet? I can't narrow it down any further, it's the messaging plugin somewhere along the line.

The Forum post is edited by Sean Jul 10 '14

Team

ross Jul 10 '14

Sean, please read my reply to Kostia: http://www.oxwall.org/forum/topic/21383?page=1#post-99516

Sean Jul 10 '14

It's not that, I have a dedicated server, which is running at less than 5% cpu at all times.

My server is MORE than capable of handling oxwall.

This is a error that's happening with the ping response from the messages plugin, nothing to do with server load.

Sean Jul 10 '14

It's an 8 core, 16GB Ram 350GB HDD, is that not enough lol?

#10

Team

ross Jul 10 '14

Can you please PM me your admin and FTP details?

#11

Team

ross Jul 10 '14

The update with the fixes for mailbox plugin is now in the store it should show up in your admin panel within next 24 hours.

#12

Sean Jul 10 '14

Great thanks. I'll try it and let you know of any issues asap

#13

Sean Jul 10 '14

Just updated to your new version, now it doesn't even like the 128MB limit for script memory!!

[10-Jul-2014 15:42:06 Europe/London] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 100704240 bytes) in /home/owned/public_html/trythis/ow_core/database.php on line 331

#14

Sean Jul 11 '14

I'm reluctant to increase the memory limit even more, it should not need that much.

#15

Pete Jul 13 '14

,it should run on 32 mb quite good ,thats ludicrous it wont run on 128

The Forum post is edited by Pete Jul 13 '14

#16

Simone Jul 13 '14

any news about this?

#17

Sean Jul 13 '14

Ross has my FTP details to log into my test site, but I've not heard anything all weekend. I guess they are not back until tomorrow.

#18

Vladimir Bach Jul 14 '14

Way to much load for no reason.. Other mailbox was no where near as intensive.. How do I revert just the plugin back?

#19

Team

ross Jul 17 '14

Guys, mailbox plugin has been updated, please update it. The notification should appear in your admin panel within next 24 hours.

#20

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1.7 Messages Error | Forum