I have that problem on an old oxwall site, been a problem for a long time.
Now I just created a new Oxwall site, and SAME PROBLEM OF BOUNCING EMAILS.
Why do my members get the emails from my Wordpress site, but NOT the emails from my Oxwall site? Same members, same email addresses. Wordpress successful, Oxwall bounces. All my sites are on the same dedicated server.
Can anyone figure that one out?
If the new install of Oxwall is having the same problem, I'd suggest contacting your hosting company.
~Jake,
CTO
www.ewtnet.us
Team
Here are a few. Seems that email systems often want to block emails sent from Oxwall sites.
I have members who are registered on a Wordpress site of mine, and are also registered on an oxwall site of mine. Those members members are registered on both sites using their same email address. The always receive the emails sent from my wordpress site, they do NOT receive the emails sent from my oxwall site. And my Oxwall site emails always bounce.
Of course my wordpress site is on a different domain from the oxwall site. But both sites are sending to the same emails, but my members receive only emails sent from the wordpress site, and not the oxwall site. I end up seeing the bounces of those emails from oxwall in my inbox.
Reporting-MTA: dns; dex319.exmasters.com
X-Postfix-Queue-ID: 85B0118285D8
X-Postfix-Sender: rfc822; admin@planettickle.com
Arrival-Date: Thu, 13 Nov 2014 21:11:01 +0800 (HKT)
Final-Recipient: rfc822; fminfo1@me.com
Original-Recipient: rfc822;fminfo1@me.com
Action: failed
Status: 5.7.0
Remote-MTA: dns; mx1.mail.icloud.com
Diagnostic-Code: smtp; 550 5.7.0 Blocked - see
https://support.proofpoint.com/...gi?ip=89.185.234.128:
fminfo1@me.com
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Reporting-MTA: dns; dex319.exmasters.comX-Postfix-Queue-ID: A68A41828459X-Postfix-Sender: rfc822; admin@planettickle.comArrival-Date: Tue, 11 Nov 2014 09:35:01 +0800 (HKT)
Final-Recipient: rfc822; brycedouglass@icloud.comOriginal-Recipient: rfc822;brycedouglass@icloud.comAction: failedStatus: 5.7.0Remote-MTA: dns; mx4.mail.icloud.comDiagnostic-Code: smtp; 550 5.7.0 Blocked - see https://support.proofpoint.com/...89.185.234.128: ; brycedouglass@icloud.com
----------------------------------------------------------------------------------------
Reporting-MTA: dns; dex319.exmasters.comX-Postfix-Queue-ID: 351B118283B7X-Postfix-Sender: rfc822; admin@planettickle.comArrival-Date: Sun, 9 Nov 2014 15:20:02 +0800 (HKT)
Final-Recipient: rfc822; gene_clark@att.netOriginal-Recipient: rfc822;gene_clark@att.netAction: failedStatus: 5.0.0Remote-MTA: dns; aln-mailrelay.att.netDiagnostic-Code: smtp; 521-89.185.234.128 blocked by sbc:blacklist.mailrelay.att.net. 521 DNSRBL: Blocked for abuse. See http://att.net/blocks
-----------------------------------------------------------------
Reporting-MTA: dns; dex319.exmasters.comX-Postfix-Queue-ID: E15CE18283D9X-Postfix-Sender: rfc822; admin@planettickle.comArrival-Date: Tue, 14 Oct 2014 08:06:02 +0800 (HKT)
Final-Recipient: rfc822; fminfo1@me.comOriginal-Recipient: rfc822;fminfo1@me.comAction: failedStatus: 5.7.0Remote-MTA: dns; mx1.mail.icloud.comDiagnostic-Code: smtp; 550 5.7.0 Blocked - see https://support.proofpoint.com/...89.185.234.128: ; fminfo1@me.com
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before you contact anyone you first need to know some detailsI changed all the "Dear" in the language to "Hi"
does both sites ues the same email address to send mail
then
in the bounced mail is a return error code check look the code up on the returned mail provider and it will tell you why its bounced
then you will know how what and why
ie of is same address but error code is say blocked from spammy message
change the wording of the emails
a big no no have the word Dear in mail considered spam
run this test it will show you problems
http://www.mail-tester.com/
We'll see if that changes the number of bounces.
TeamSometimes the mail agents has a limit in mail quantity they receive from the certain IP or the words like "verification" can lead to blocking your IP, which is why it will be good if you try to explain yourself to them, that you're the owner of the website and these are the emails of your actual website members.
It is strange, since you said both oxwall and wordpress are one the same dedicated server. Do they use the same mail server?Is this the complete messages content you got or you have cut something out before sending to us?
Never any bounced emails with wordpress sites on the same dedicated server. Only emails sent from my oxwall sites bounce.
before installing oxwall on this domain, there was a wordpress site. Never bounce emails. But when I changed it to oxwall site, so many bounced emails. Same members, same email addresses. Only difference is, I changed to oxwall, members re-joined with the same email address they had on the wordpress site, and now emails bounce.
I went in and changed the wording and reduced unnecessary links in the auto emails in the language. I removed "dear" and replaced with "hi".
So we'll see what that does, if it reduces the bounces.
I do appreciate all the feedback from you guys. I'll update you in a few days.
Team
More as things develop.
TeamWhat about other companies? Have you contacted them? What was their reply?
