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How to clean the plugin? - Advertisement | Forum

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MacProcess May 2 '15

I installed it and I got a white page !

then, I tried to remove it and it was hard.

Now, in debug mode I can see this message

OW Debug - WarningMessage:call_user_func() expects parameter 1 to be a valid callback, class 'ADS_CMP_SidebarAds' not foundFile:/ow_system_plugins/base/components/drag_and_drop_panel.phpLine:67

How do I clean correctly the installation of this plug In ?

Oxwall Software May 4 '15

How did you tried to remove it?Manually or via admin panel?
What is your software version?

MacProcess May 5 '15

I use version 1.7.3 and just changed the value in MYSQL table plugin disabled.

MacProcess May 6 '15

Also, when I click on customize page of the index, I have this error

Something went wrong!
To get the error details follow these steps:
- Open ow_includes/config.php file and set DEBUG_MODE to true
- Reproduce your last action.Error details:Type:ExceptionMessage:Class ADS_CMP_SidebarAds does not exist

Oxwall Software May 6 '15

Mac, can you please PM me your Cpanel and admin access details, I'll take a look at the issue, because we cannot reproduce this error on our side

MacProcess May 7 '15

We use Apple servers so we do not use cpanel. Mac with OS X 10.10.3 Yosemite Server version. i just want to not use anymore your plugin and have clean tables. What I need to remove ?

The Forum post is edited by MacProcess May 7 '15

Oxwall Software May 12 '15

You need to remove the advertisement plugin folder from the ow_plugins folder
and advertisement record (row) in the ow_base_plugin table

MacProcess May 12 '15

Ok, thanks ! I solved the installation problem of the plugin. In fact, it was because of wrong unix rights on the advertisement plugin folder. Now the plugin work correctly.

Oxwall Software May 13 '15

Great. Thanks for letting us know.

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How to clean the plugin? - Advertisement | Forum