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License key - Emojis and Smileys | Forum

Sam Griffin
Sam Griffin Oct 10 '16
I added the plugin on the development website and this work fine. But now when website goes LIVE plugin is asking for the license key. I am adding the key but system is displaying this as invalid Key. Please help
Senior Developer Leader
Senior Developer Oct 14 '16
Hi Sam Griffin,


I'm sorry for the delay.

If the development server is not in the same IP, you need to reset your plugin's key.

Please go to https://developers.oxwall.com/store/granted-list/plugin

And press on the "reset" link, if after you click in the link the problem persists, please uninstall it from the development server and reinstall it in the production server (LIVE).




Please let me know what happens.


Thank you.


Senior Developer.

The Forum post is edited by Senior Developer Oct 14 '16
Sam Griffin
Sam Griffin Oct 17 '16
Thank you for your email.

I have already done this.

Best Regards!
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