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CONTACT us-PLUGIN does't work | Forum

Topic location: Forum home » Support » General Questions
Jason
Jason Oct 15 '16
after I setup contact us, and test send email, looks like can't send email,and I check with https://developers.oxwall.com/forum/topic/47195 , 


I did 

original code... 

$mail->setSender($data['from']);


change to 

$mail->setSender($contactEmails[$data['to']]['email']);


but still not send email .

how to fix this problem?

Shaun
Shaun Oct 16 '16
Haveyou checked your cron job is working as it should?
Darryl B Leader
Darryl B Oct 16 '16
Have you checked this documentation?

https://wiki.oxwall.com/faq:email-sending-is-not-working
ross Team
ross Oct 17 '16
Shaun, Darryl +1
ross Team
ross Oct 17 '16
Jason, make sure you have cron jobs properly configured: https://wiki.oxwall.com/install:cron

make sure other e-mails are working too first https://wiki.oxwall.com/faq:email-sending-is-not-working

dave Leader
dave Oct 17 '16
Also remember that if you are on shared hosting, your host may have a block on receiving email like this from a outside email address.  If so you will need to make sure the email address that is to and from are both internal domain email addresses.   Some hosts put a block on this because contact us pages can be used to spam.  Contact your host to verify.  


ok so you read that other page good.   Ebenezer has a contact plugin which addresses this issue.. 


https://developers.oxwall.com/store/item/1051

The Forum post is edited by dave Oct 17 '16
Jason
Jason Oct 17 '16
thanks for ervery one.:)

I found the problem, I am using a Browser not using with IE or Chrome to do test, I try to fix contect us. few minutes ago, I use my cell phone click contect us to send email, find I got the email. after I use IE and Chrome to use Contect us send email, no problem now.