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Something is not right - Verified Members | Forum

Shaun
Shaun May 12 '17
Hd Sd

I have tested the system and this is whats happening.

I upload a photo and the green bar fills up.
What now? after the geen bar has filled I am left with this page


There is not a submit button or any kind of message to tell the user that their photo has been submitted.

If I return to my dashboard and follow the link to try again I see this.



My photo has been saved somewhere but still no further instruction on what to do next.

If I then log in as as admin There is no notification and nothing pending approval.



Need some help with this bud please.



Shaun
Shaun May 12 '17
I played about with the setting and now get this message but despite the user being told there verification is pending approval nothing is showing as pending and I have no notification that a user has tried to get verified.


Senior Developer Leader
Senior Developer May 12 '17
Hi Shaun!


I just released an update, please update your plugin. The video verification is disabled now.


This feature is not fully tested and it is not advertised when you buy the plugin. But for some reason this feature was activated in your website only.

I'm going to fully test it and add the option so you can enable/disable it in the backend in a future update.
After you update your plugin, please remove the uploaded photos and try again. 

It should be fixed now.


I'm sorry for the inconveniences.


Thank you.



Senior Developer.

The Forum post is edited by Senior Developer May 12 '17
Shaun
Shaun May 12 '17
Thank you, Update has fixed the issue and the plugin is working perfectly now.
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